Customized Solutions

HEPCustomized Solutions

Customized Solutions | HVAC Unit Replacement | Heating and Air Conditioning | Kelso

Whether your Kelso home feels like a sauna in July or an icebox in January, HEP’s Customized Solutions Heating & Air Conditioning delivers fast, precision-engineered comfort. Our certified technicians analyze your home’s layout, energy goals, and budget to tailor an HVAC unit replacement that trims utility bills while upgrading indoor air quality. We handle every stage—from respectful removal of old equipment to seamless installation, calibration, and haul-away—so all you notice is the perfect temperature and whisper-quiet operation.

Backed by transparent pricing, manufacturer-authorized parts, and a Satisfaction Guarantee, we make the decision to replace stress-free. Discover why Kelso homeowners trust HEP for responsive scheduling, courteous pros, and 24/7 emergency support. Ready for year-round peace of mind? Let’s design your ideal system today.

FAQs

How do I know it’s time to replace my HVAC unit instead of repairing it?

Most systems in Kelso last 12–15 years with regular maintenance. If your unit is in that age range, needs frequent or costly repairs, uses R-22 refrigerant, or your energy bills keep climbing despite tune-ups, a replacement is usually the most cost-effective choice. Our technicians offer a complimentary inspection to help you weigh repair costs against the long-term savings of a new, high-efficiency system.

What types of HVAC systems do you install, and how do you help me choose the right one?

We install energy-efficient gas furnaces, electric heat pumps, ductless mini-splits, and packaged rooftop systems. During an on-site consultation we evaluate your home’s square footage, insulation, ductwork condition, and comfort goals. Then we run Manual J load calculations to size the system properly and present side-by-side comparisons of models, efficiencies (SEER2/HSPF/AFUE), upfront costs, and projected energy savings so you can make an informed decision.

How much does an HVAC replacement cost in the Kelso area?

Pricing varies based on system size, efficiency rating, and any ductwork modifications. For most homes, complete replacement ranges from $6,500 to $13,000, including equipment, labor, local permits, and haul-away of the old unit. High-efficiency heat pumps or dual-fuel systems may cost more up front but can cut heating bills by 30–50%. After our assessment, you’ll receive a written, line-item estimate with no hidden fees.

Will I need permits or inspections for my new HVAC system?

Yes. Cowlitz County and the City of Kelso require mechanical permits for any HVAC replacement. We handle all permit applications, schedule the county or city inspections, and ensure the installation meets Washington State Energy Code standards. This service is included in every proposal, so you don’t have to worry about paperwork or compliance issues.

How long does the HVAC replacement process take from start to finish?

Most residential projects take one full day. We typically arrive by 8 a.m., remove the old equipment, set the new unit, modify or replace any necessary duct runs, and have the system running by late afternoon. Larger homes, crawl-space installations, or added ductwork can extend the job to two days. You’ll have heating or cooling the same evening, and we perform a final walkthrough and thermostat tutorial before we leave.

Do you offer financing, rebates, or other ways to reduce the out-of-pocket cost?

Absolutely. We partner with Synchrony and Wells Fargo to offer 0% APR financing for up to 18 months on approved credit, plus low-interest plans up to 120 months. As a Puget Sound Energy Trade Ally, we file utility rebates—currently up to $1,200 on qualifying heat pumps—and help you claim federal tax credits worth up to 30% of the project cost under the Inflation Reduction Act. Our team handles all the paperwork so you receive every incentive available.

HEP
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(423) 819-7773