- HEP
- Years Of Expertise
Years Of Expertise
Years Of Expertise | Heating and Air Conditioning | Kelso
For decades, homeowners and businesses in Kelso have turned to HEP when comfort really matters. Our factory-trained technicians have honed their craft on every make and model, arriving on time with stocked trucks and the friendly know-how that only years in the field can provide. From brisk winter nights to the sun-soaked days of July, we fine-tune systems so efficiently that you’ll barely notice the seasons change—except on your lower utility bill.
Whether you’re upgrading to a high-efficiency unit, scheduling preventive maintenance, or facing an unexpected breakdown, our heating and air conditioning solutions are designed around your lifestyle and budget. We back every service with transparent pricing, 24/7 emergency support, and a satisfaction guarantee that keeps Kelso talking. Discover why generations of neighbors have invited HEP into their homes and businesses, and feel the difference experience makes.
FAQs
How long has your company been providing heating and air-conditioning services in Kelso?
We have served the Kelso area for more than 25 years. Over that time we have installed, repaired, and maintained thousands of furnaces, heat pumps, air-conditioning units, and indoor-air-quality systems for homeowners and local businesses alike. Our technicians bring decades of collective hands-on experience to every job.
Do you offer 24/7 emergency HVAC service in Kelso?
Yes. Heating or cooling problems don’t always happen during business hours, so we keep a certified technician on-call around the clock. Whether your furnace quits on a freezing night or your AC fails during a weekend heatwave, just call our emergency line and we’ll dispatch help—usually within two hours for Kelso addresses.
Which brands and types of equipment do you install or service?
Because we are an independent, locally owned contractor, we’re not limited to a single manufacturer. We are factory-trained on Trane, Lennox, Carrier, Rheem, Daikin, Mitsubishi Electric, and many other leading brands. Our expertise covers gas and electric furnaces, central air conditioners, ductless mini-splits, heat pumps, thermostats, and indoor-air-quality add-ons like humidifiers and air purifiers.
How often should I schedule maintenance for my heating or cooling system?
For most Kelso homes, we recommend two tune-ups per year—one in early spring for cooling equipment and another in early fall for heating equipment. Regular maintenance keeps your system running efficiently, helps prevent breakdowns, preserves the manufacturer’s warranty, and can reduce energy costs by up to 15%.
Do you offer financing or rebates on new HVAC installations?
Absolutely. We partner with several lenders to provide low-interest and 0% promotional financing options for qualified homeowners. In addition, we help customers file for available utility rebates and federal tax credits on high-efficiency heat pumps, furnaces, and air conditioners. Our office staff will walk you through each incentive to maximize your savings.
What kind of warranty and satisfaction guarantee do you provide?
All new installations come with the full manufacturer’s parts warranty—typically 10 years on major components—and our own two-year labor warranty. For repairs, we back our workmanship with a one-year parts and labor guarantee. If you’re not completely satisfied with any aspect of our service, we’ll return promptly to make it right at no extra charge.