Top-notch Service
Top-notch Service | Heating and Air Conditioning | Kelso
When Kelso homeowners need dependable comfort, they turn to HEP for friendly expertise, transparent pricing, and craftsmanship that never cuts corners. Our certified technicians arrive on time, listen to your concerns, and use state-of-the-art diagnostics to pinpoint issues fast—whether it’s a furnace sputtering on the coldest January night or an AC that’s lost its cool in August. We stand behind every repair, tune-up, and installation with industry-leading warranties and a 100% satisfaction promise, because you deserve service that feels as good as it performs.
From energy-smart upgrades that lower monthly bills to emergency fixes that keep your family safe, HEP handles all things heating and air conditioning with the hometown care Kelso trusts. Call, click, or text today, and discover how simple, affordable, and downright comfortable perfect indoor air can be.
FAQs
What heating and air-conditioning services do you provide in Kelso?
We are a full-service HVAC contractor serving residential and light-commercial customers throughout Kelso and the surrounding Cowlitz County communities. Our team handles new system design and installation, replacement of outdated furnaces and air-conditioners, precision diagnostics, 24/7 repairs, seasonal tune-ups, indoor-air-quality add-ons like humidifiers and air purifiers, ductwork sealing, smart-thermostat integration, and energy-efficiency upgrades. Whether you need a quick fix or a complete comfort solution, we have the tools, training, and parts to get the job done right the first time.
How often should I schedule maintenance for my heating and cooling equipment?
For peak efficiency and reliability in Kelso’s cool, wet winters and mild summers, we recommend two preventative maintenance visits each year—one in early spring for your air-conditioning system and one in early fall for your furnace or heat pump. During each visit, our certified technicians clean critical components, tighten electrical connections, test safety controls, calibrate thermostats, change filters, and measure system performance. Regular maintenance can cut energy bills by up to 20%, extend equipment life, preserve manufacturer warranties, and greatly reduce the likelihood of emergency breakdowns.
Do you offer emergency HVAC repair services in Kelso?
Yes. Heating or cooling failures rarely occur at convenient times, which is why we have technicians on call 24 hours a day, 365 days a year. Simply phone our emergency line, and a live dispatcher will send the next available, fully stocked service van to your door—usually within two hours inside Kelso city limits. We diagnose most issues in one visit and carry a large inventory of common replacement parts to restore comfort quickly. There are no hidden overtime fees; you receive upfront, flat-rate pricing before any work begins.
How can I improve the energy efficiency of my HVAC system and lower my utility bills?
Start with a professional energy audit or system inspection to identify easy wins—such as replacing clogged filters, sealing duct leaks, and programming your thermostat for Kelso’s daily temperature swings. Upgrading to a high-efficiency heat pump, variable-speed furnace blower, or ENERGY STAR air-conditioner can reduce heating and cooling costs by 30% or more. Consider adding smart zoning controls or a Wi-Fi thermostat to avoid conditioning empty rooms. Finally, regular maintenance and proper insulation will keep your system running at peak efficiency for years.
What HVAC brands and models do you install or service?
We are an authorized dealer for leading manufacturers like Trane, Lennox, Carrier, Daikin, Rheem, and Mitsubishi Electric. That means we can offer exclusive rebates, factory-trained installation, and full warranty support. However, our technicians are cross-trained on virtually every brand—American Standard, Goodman, Bryant, York, Ruud, Bosch, and more—so we can service or repair your existing equipment regardless of make or model. We also install ductless mini-split systems, geothermal heat pumps, and commercial packaged units.
Do you provide financing options, rebates, or warranties?
Absolutely. For larger projects, we partner with reputable lenders to offer flexible financing plans, including 0% interest promotions and low monthly payments (subject to credit approval). We also stay current on local utility incentives, manufacturer rebates, and federal tax credits that can significantly offset the cost of a new high-efficiency system in Kelso. All new installations include a comprehensive manufacturer’s parts warranty (typically 10 years) and our own one-year labor warranty. Extended labor coverage up to 10 years is available for extra peace of mind.