Heat Repair Services
Heat Repair Services | Heat Repair | Heating and Air Conditioning | Kelso
When your Kelso home feels more like a freezer than a refuge, the certified technicians at HEP are ready to jump into action. We arrive fast, diagnose precisely, and keep you fully informed while we restore warmth with meticulous heat repair that respects both your schedule and your budget. From strange noises and short-cycling furnaces to complete system breakdowns, our team leverages cutting-edge tools, genuine parts, and decades of local experience to bring immediate comfort back to your living space.
Customers choose HEP because we treat every call like it’s happening in our own homes: shoes stay clean, quotes stay honest, and workmanship stays guaranteed. Whether you heat with a modern high-efficiency unit or an aging boiler that’s seen better days, our transparent approach turns stressful malfunctions into smooth, same-day solutions. Discover why Kelso neighbors keep our number on speed dial—the next time the chill sneaks in, HEP’s heat repair experts will have you relaxing in cozy warmth before the kettle finishes boiling.
FAQs
What are the most common signs that my heating system in Kelso needs professional repair?
Watch for persistent issues such as uneven or insufficient heat, strange noises (grinding, banging, or squealing), unusually high utility bills, frequent on-off cycling, or a furnace that won’t start at all. If you notice any burnt or musty odors or see the pilot light turn yellow instead of blue, shut the system down and call us immediately—these can indicate safety concerns such as carbon monoxide or combustion problems.
How fast can you get a technician to my home in Kelso if my heat goes out?
Because we are locally based, most customers in Kelso and surrounding Cowlitz County communities can expect same-day service. During normal business hours, we typically arrive within 2–4 hours of your call. For true no-heat emergencies after hours, weekends, or holidays, our on-call technician is available 24/7 and can usually be at your door within 60–90 minutes.
Which types and brands of heating equipment do you repair?
Our EPA-certified technicians work on all major makes and models of gas furnaces, electric furnaces, heat pumps, ductless mini-splits, and packaged rooftop units. Brands we commonly service in Kelso include Trane, Lennox, Carrier, Rheem, Goodman, Bryant, Daikin, Mitsubishi Electric, and more. If you have an older or less common unit, we can still obtain OEM or high-quality universal replacement parts in most cases.
What should I expect during a typical heat repair service visit?
We start with a full system diagnostic: checking thermostat operation, electrical connections, airflow, safety switches, gas pressure, and refrigerant levels (for heat pumps). Once we find the problem, your technician will explain the issue, show you any failed parts, provide a written estimate, and get your approval before proceeding. Repairs are completed on the spot whenever parts are on the truck; if a special-order component is needed, we’ll secure it fast and schedule a return visit at no extra trip charge. Before leaving, we run the system through a complete heating cycle, verify safe operation, and clean the work area.
Do you offer emergency heat repair and what does it cost?
Yes. Our 24/7 emergency service covers nights, weekends, and holidays. The diagnostic fee for after-hours calls is slightly higher than standard daytime rates, but you’ll receive a flat-rate quote for any repairs, so there are no surprises. Seniors, military personnel, and Kelso Public Utility District customers enrolled in our maintenance plan receive discounted diagnostic fees even during emergencies.
How can I reduce the chance of future heating breakdowns?
The best defense is preventive maintenance. Schedule a professional tune-up every fall to clean burners, lubricate motors, test safety controls, and calibrate the thermostat. Replace or wash air filters monthly during the heating season to maintain airflow. Keep supply and return vents unblocked by furniture or rugs, and clear debris around outdoor heat-pump units. If your furnace is more than 15 years old, talk to us about a replacement plan—newer equipment is not only more reliable but can cut heating costs by 20–40 % in Kelso’s cool, damp climate.