Expert Technicians
Expert Technicians | Heat Repair | Heating and Air Conditioning | Kelso
When a Kelso cold snap creeps in, you want the peace of mind that comes from knowing HEP’s expert technicians are just a call away. Our locally based team pairs deep mechanical know-how with genuine Northwest hospitality, arriving on time with fully stocked vans so most fixes happen on the very first visit. From finicky furnaces that refuse to ignite to strange noises that keep you up at night, our certified pros diagnose problems fast and explain every option clearly—no jargon, no surprises, just reliable heat when you need it most.
Homeowners across Cowlitz County count on us for prompt heat repair all winter long, but we don’t stop there. We back every service with transparent pricing, industry-leading warranties, and preventive maintenance plans that help you avoid future breakdowns. Cozy comfort, lower energy bills, and friendly service—choose HEP and feel the difference the next time the temperature drops.
FAQs
What are the most common signs that my heating system needs repair?
Watch for uneven temperatures from room to room, weak or no airflow, strange noises (grinding, banging, squealing), persistent odors when the heat is on, unusually high energy bills, and a furnace or heat pump that cycles on and off frequently. Any of these symptoms can signal worn parts, airflow restrictions, thermostat issues, or safety problems that require professional inspection.
How quickly can your technicians get to my home in Kelso for heat repair?
We keep a dedicated service team on call for Kelso and the surrounding Cowlitz County area. During regular business hours, we can usually schedule same-day appointments if you call before noon. For urgent after-hours and weekend breakdowns, our 24/7 emergency dispatch typically arrives within 2–4 hours, depending on weather and traffic conditions.
What types of heating systems do you service and repair?
Our certified technicians are trained to troubleshoot, service, and repair gas furnaces, electric furnaces, heat pumps (air-source and ductless mini-split), dual-fuel hybrid systems, and packaged rooftop units. We also handle related components such as thermostats, zoning controls, air handlers, and indoor air-quality accessories.
Do you offer emergency heat repair, and is there an extra charge?
Yes. We provide 24/7 emergency heat repair throughout Kelso, Longview, and nearby communities. After-hours service (evenings, weekends, and holidays) carries a modest diagnostic surcharge to cover the cost of overtime labor. We always quote the diagnostic fee and any repair options up front so you can make an informed decision.
How much will my heat repair cost?
Costs vary based on the part(s) needed and the complexity of the repair. After the diagnostic visit, we provide a written flat-rate estimate that includes parts, labor, and tax. Typical minor fixes (such as replacing a capacitor or igniter) range from $150–$300, while major component replacements (like a blower motor or heat exchanger) can run $400–$1,200. We never start work without your approval, and we offer financing for larger repairs.
What can I do to reduce the likelihood of future heating breakdowns?
Change or clean your air filter every 1–3 months, keep supply and return vents unobstructed, maintain at least two feet of clearance around the furnace or heat pump, and schedule professional maintenance each fall. During a tune-up, our technicians clean critical components, inspect safety controls, lubricate moving parts, test electrical connections, and spot small issues before they become expensive repairs.