Routine Maintenance
Routine Maintenance | Commercial Plumbing | Plumbing | Kelso
When Kelso businesses need their pipes, fixtures, and water systems to run smoothly day in and day out, they turn to HEP. Our licensed technicians schedule routine visits that catch small issues before they become profit-sapping shutdowns—testing backflow devices, flushing water heaters, inspecting grease traps, and tuning every valve, seal, and sensor along the line. With transparent reports and a “leave-it-cleaner-than-we-found-it” promise, we make proactive care effortless so you can focus on your customers, not your plumbing.
From bustling restaurants on Roxburgh Street to warehouses along the Tweed, we tailor each service plan to the building’s age, usage, and compliance requirements. Whether you need quarterly check-ups or a full annual audit, HEP’s commercial plumbing experts arrive on time, stocked with genuine parts, and ready to extend the life of your infrastructure—saving money, reducing downtime, and keeping Kelso’s businesses flowing.
FAQs
What services are covered under routine maintenance plumbing for commercial properties in Kelso?
Our routine maintenance programme is designed to keep every part of your building’s water, waste and gas infrastructure running safely and efficiently. Typical tasks include annual backflow-prevention testing, inspection of incoming mains and isolation valves, checking fixture seals and drains, water-heater flushing and anode replacement, grease-trap cleaning, CCTV drain surveys, pressure testing of pipework, pump and booster-set servicing, and a written compliance report. Because every premises is different, we tailor the checklist to match your sector—whether you manage a hotel, retail park or light-industrial unit.
How often should a commercial property in Kelso schedule plumbing maintenance?
We recommend a full preventative maintenance visit at least once every 12 months for most businesses, with six-monthly checks for sites that experience high usage, such as hospitality venues, care homes and food-processing facilities. Critical components like backflow devices, thermostatic mixing valves (TMVs) and commercial water heaters have statutory inspection periods (usually every 12 months under Scottish Water bylaws and manufacturers’ warranties). When we create your maintenance plan we’ll map each asset to its legal or recommended service interval and send reminders, so nothing is missed.
Why is preventative plumbing maintenance so important for Kelso businesses?
Unnoticed leaks, blocked drains or failing valves can lead to costly downtime, property damage and even prosecution under workplace safety legislation. In Kelso’s mixed stock of older stone buildings and newer industrial units, pipework is often hidden behind walls or buried under slabs, so minor issues escalate quickly. Routine maintenance helps you: • Spot leaks before they ruin stock or equipment • Maintain water hygiene and Legionella compliance • Keep insurance premiums low by demonstrating due diligence • Avoid unexpected call-outs that disrupt trading hours • Extend the life of expensive plant such as boilers and pumps. Preventative care typically costs a fraction of reactive repairs.
Will maintenance visits disrupt my staff or customers?
We schedule all work around your operating hours and business needs. For offices and retail units we can attend early mornings, evenings or weekends at no extra cost. Our engineers arrive uniformed and DBS-checked, isolate only the sections of the system they are working on, erect clear signage, and clean the area before leaving. Most inspections—such as valve checks, water-heater flushing or camera surveys—are totally non-intrusive and take place in plant rooms or service corridors. If a task requires temporary water shut-off, we’ll give you plenty of notice and can supply temporary water stations or out-of-hours service to avoid interruption.
Can regular plumbing maintenance really save my business money?
Yes. Scottish Water estimates that a single dripping tap wastes up to 5,500 litres a year—money you are literally pouring down the drain. A poorly maintained commercial water heater can lose 20–30 % efficiency, hiking energy bills. By replacing worn washers, adjusting pressure-reducing valves and insulating pipework during routine visits, we often deliver savings that cover the cost of the maintenance contract. In addition, early identification of pin-hole leaks or failing pumps prevents serious flood or fire-risk incidents that carry far higher repair costs and insurance excesses.
How do I know when my plumbing system needs professional maintenance instead of a DIY fix?
Business owners or caretakers can handle simple tasks such as clearing an easily accessible sink trap, but you should call a commercial-grade plumber when you notice: • Repeated blockages or slow drains affecting multiple fixtures • A sudden drop in water pressure across the building • Hot water temperatures fluctuating more than 5 °C • Visible corrosion, green staining or damp patches on walls • Unexplained spikes in water or energy bills • Any requirement to log compliance records for insurers or environmental health. These signs indicate underlying issues—such as scaling, pipe failure or backflow—that need specialist tools, parts and certification. Our routine maintenance inspections are designed to catch these problems before they lead to downtime or regulatory penalties.