Proactive Solutions
Proactive Solutions | Commercial Plumbing | Plumbing | Kelso
HEP’s Proactive Solutions team keeps Kelso businesses flowing smoothly with a forward-thinking approach to commercial plumbing. From restaurants on Roxburgh Street to office blocks by the Tweed, our Gas Safe and WaterSafe engineers don’t just fix leaks—they anticipate them. We deploy smart sensor monitoring, scheduled maintenance plans and rapid-response crews, all backed by detailed digital reports that help you budget and stay compliant. Less downtime, lower water bills and happier tenants come standard.
When an emergency does strike, you’re never left waiting. Our 24/7 dispatch reaches most Kelso sites within an hour, fully equipped to repair pipework, replace boosters, clear drains or install energy-efficient upgrades. Transparent pricing, impeccable safety records and decades of local expertise make HEP the trusted partner for businesses that can’t afford to gamble on their plumbing.
FAQs
What commercial plumbing services do you offer in Kelso?
Our proactive solutions team provides a full suite of commercial plumbing services, including 24/7 emergency repairs, drain and sewer line cleaning, water heater installation and maintenance (tank and tankless), backflow prevention testing, grease-trap installation and servicing, leak detection, pipe replacement, restroom fixture upgrades, and new plumbing system design for renovations or expansions. Whatever your business needs, we have the tools and expertise to keep your water and waste systems operating smoothly.
How quickly can you respond to plumbing emergencies for businesses?
We operate a true 24/7 emergency service for Kelso businesses. A licensed commercial plumber is on call at all times, and our average dispatch time within the Kelso city limits is under 60 minutes. Because plumbing failures can halt operations and create health hazards, we prioritize commercial calls and arrive fully equipped to diagnose and repair the problem on the first visit whenever possible.
Do you provide preventative maintenance plans for commercial properties?
Yes. Our proactive maintenance agreements include scheduled inspections of all critical plumbing components—water heaters, backflow devices, pipes, valves, drains, fixtures, sump pumps, and more. We clean, test, and document performance to identify small issues before they turn into costly breakdowns. Plans are tailored to your facility’s size, usage patterns, and regulatory requirements, helping you stay compliant, avoid downtime, and budget more accurately for future repairs or upgrades.
Are your plumbers licensed and insured for commercial work in Kelso?
Absolutely. Every technician holds a current Washington State plumbing license with endorsements for commercial work. We carry comprehensive liability and workers’ compensation insurance that meets or exceeds local requirements, and we provide certificates of insurance on request. Our team is also trained in OSHA safety standards and local building codes to ensure all work is completed safely and legally.
Can you handle large-scale plumbing installations for new commercial constructions?
Yes. We regularly partner with general contractors, architects, and developers on design-build and bid-spec projects throughout Kelso and Cowlitz County. Our project managers use advanced CAD/BIM tools to coordinate with other trades, ensure code compliance, and optimize water efficiency. From underground rough-in to final fixture trim-out, we manage material procurement, scheduling, inspections, and turnover documentation, keeping projects on time and within budget.
How do you price commercial plumbing jobs, and can we get a detailed quote?
We offer transparent pricing based on the scope of work, materials, labor hours, and any permitting or inspection fees. For service calls, we provide an up-front flat rate after on-site diagnosis. For larger projects or maintenance contracts, we prepare a detailed written proposal outlining tasks, timelines, warranty terms, and payment schedules. Quotes are free and carry no obligation, so you can compare options and make an informed decision.