Commercial Properties
Commercial Properties | Commercial Plumbing | Plumbing | Kelso
From bustling retail units on Roxburgh Street to industrial estates along Pinnaclehill, HEP keeps Kelso’s businesses flowing smoothly with expert commercial plumbing solutions. Our certified engineers arrive when promised, work discreetly around your staff and customers, and leave every job site spotless—whether we’re installing high-efficiency boilers, unblocking shared drains, or fitting touch-free washroom fixtures. Because we’re local, you get rapid response times and suppliers who understand Scottish Water regulations inside out.
Unexpected leaks, out-of-hours emergencies, scheduled maintenance contracts—whatever your property demands, we combine cutting-edge diagnostics with decades of hands-on experience to protect your bottom line. Let HEP handle the pipework so you can focus on running your business. For dependable, code-compliant commercial plumbing that keeps Kelso open for business, call our team today.
FAQs
What types of commercial properties in Kelso do you service?
We work with a wide range of premises, including retail units on Roxburgh Street, hospitality venues, industrial workshops, offices, warehouses, schools, care homes, and local authority buildings. Whether your site is a new build or a century-old stone structure, our engineers have the tools and expertise to handle its specific plumbing requirements.
How fast can you respond to an emergency plumbing issue?
For businesses in Kelso and the wider Scottish Borders, we provide a 24/7 rapid-response service. Our locally based engineers aim to be on site within 60–90 minutes for critical issues such as burst pipes, sewer blockages, or major leaks, minimising downtime and preventing damage to stock, equipment, or customer areas.
Are your plumbers qualified to handle commercial systems and Scottish regulations?
Yes. All technicians hold current SNIPEF registration, CSCS cards, and are trained in Legionella control, RPZ/backflow prevention testing, and water-byelaw compliance. We follow Scottish Water regulations, Water Byelaws 2004, and the current Building Standards (Technical Handbooks) to ensure every installation or repair meets legal and insurance requirements.
Do you offer preventative maintenance contracts for businesses?
Absolutely. A tailored Planned Preventative Maintenance (PPM) schedule can include quarterly drain inspections, annual water heater servicing, Legionella risk assessments, grease-trap cleaning, and backflow device testing. Regular maintenance reduces emergency call-outs, extends equipment life, and helps you budget more accurately for plumbing costs.
How is pricing structured for commercial plumbing jobs?
We provide free, no-obligation site surveys followed by a transparent, itemised quotation. Emergency call-outs are charged at an hourly rate (with no hidden weekend or after-hours surcharges), while larger projects—such as full restroom refurbishments or pipework replacements—are quoted at a fixed project price. All costs are agreed in writing before work begins.
Can you help my business improve water efficiency and sustainability?
Yes. We supply and install water-saving fixtures like low-flow taps, sensor-operated urinals, dual-flush cisterns, and point-of-use water heaters. We can also audit your existing system for leaks, recommend grey-water recycling options, and advise on compliance with Scotland’s net-zero targets. Many of these upgrades qualify for Enhanced Capital Allowances, giving you tax benefits while reducing utility bills.