Prompt Repairs

HEPPrompt Repairs

Prompt Repairs | Air Conditioning | Heating and Air Conditioning | Kelso

When Pacific Northwest heat decides to linger over Kelso, you need a team that shows up fast, diagnoses accurately, and gets the cool air flowing again. HEP’s prompt repairs heating and air conditioning crew is made up of friendly, factory-trained experts who carry the parts, tools, and know-how to revive any make or model of air conditioning system on the very first visit. From sudden compressor failures to subtle thermostat glitches, we act quickly so your home stays comfortable, your energy bills stay low, and your summer plans stay on track.

Because we’re local, we understand Kelso’s weather swings and the strain they place on equipment. That’s why every service call comes with clear upfront pricing, honest advice on repair-versus-replace decisions, and workmanship backed by our satisfaction guarantee. Count on HEP to treat your home like our own—shoe covers on our feet, respect in our hearts, and peak-performance air conditioning restored before the day heats up again.

FAQs

How quickly can Prompt Repairs respond to an air-conditioning breakdown in Kelso?

Because we’re a locally based team, most emergency calls in the Kelso area are answered the same day—often within two to four hours. Our technicians carry a wide range of common parts on their vans, so many issues are fixed on the first visit.

Do you offer 24/7 emergency AC repair services?

Yes. Peak summer temperatures in Kelso can rise quickly, so we keep a technician on call 24 hours a day, 7 days a week, including weekends and holidays. Just phone our emergency line and we’ll dispatch the next available engineer immediately.

What brands and types of air conditioners can you service or repair?

Our certified technicians are trained on ducted and ductless split systems, packaged units, heat pumps, and commercial rooftop units. We routinely work on leading brands such as Daikin, Mitsubishi, Fujitsu, Carrier, Lennox, Trane, and Panasonic, but we can source parts and service virtually any make or model.

How much will an AC repair cost, and do you provide upfront pricing?

After inspecting your unit, we present a fixed-price quote before any work starts. Diagnostic visits in Kelso have a low flat fee that’s waived if you proceed with the repair. Our quotes list parts, labour, GST, and any warranty information—so you’ll never see surprise add-ons on the final invoice.

Can you improve my air conditioner’s energy efficiency?

Definitely. We clean coils, replace clogged filters, adjust refrigerant charge, and calibrate thermostats to ensure your system runs at peak efficiency. We can also recommend programmable thermostats, zoning upgrades, or high-SEER replacement options that often cut cooling costs by 20–40 % in Kelso’s climate.

Is it more cost-effective to repair or replace an older AC unit?

If your system is over 12–15 years old, needs frequent repairs, or uses R-22 refrigerant, replacement usually makes financial sense. We’ll compare the repair cost with the long-term savings of a modern high-efficiency unit, factor in remaining lifespan, and give you a clear, data-backed recommendation so you can decide with confidence.

HEP
Book Online
(423) 819-7773