Experienced Team
Experienced Team | Roofing | Jonesborough
When storms roll over the ridges of Jonesborough, homeowners call on HEP’s experienced team because we understand every pitch, shingle, and unique character trait of the town’s historic homes. Our technicians are locals who have honed their craft on everything from 19th-century cottages to modern builds, blending time-tested skill with the latest materials and safety standards. Whether it’s a quick repair or a full replacement, we listen first, explain clearly, and tackle each project with the same care we’d give our own homes—so you can get back to enjoying porch sunsets instead of worrying about leaks.
Choosing HEP means choosing a neighbor you can trust. We arrive on schedule, clean up meticulously, and back our workmanship with solid warranties, ensuring your investment is protected for years to come. If you need roofing expertise that respects both your budget and Jonesborough’s charm, let our team put a durable, beautiful roof over your head.
FAQs
Are you licensed and insured to work on roofs in Jonesborough?
Yes. Our company holds a Tennessee Contractor’s License with a specialty classification for roofing, and every crew member carries the necessary OSHA certifications. We maintain $2 million in general liability coverage and full workers’-comp insurance, which means you are protected from any liability while we are on your property in Jonesborough or the surrounding Washington County area.
What roofing materials do you recommend for Jonesborough’s climate?
Our most requested systems are architectural asphalt shingles and standing-seam metal. Architectural shingles offer excellent wind ratings (up to 130 mph) and algae resistance—important in our humid summers. Metal roofing is ideal if you want 40-plus years of service life and superior performance against hail and heavy rain that passes through the Appalachian foothills. We also install synthetic slate and cedar shake on historic homes downtown, using products pre-approved by the town’s Heritage Alliance when required.
How long does a typical roof replacement take?
For an average 2,000-sq-ft single-family home in Jonesborough, tear-off and installation generally take 1–2 days for asphalt shingles and 2–3 days for standing-seam metal. Larger or steeper roofs, specialty materials, or structural repairs may add an extra day or two. We schedule work around local weather patterns and update you daily so there are no surprises.
Can you help with insurance claims for storm or hail damage?
Absolutely. We offer complimentary storm inspections using drone imagery and photo documentation accepted by major carriers. If we find damage, we meet with your adjuster on-site, handle scope negotiations, and submit all required paperwork. Our success rate for getting roofs approved after the spring hail events common in the Tri-Cities region is over 90 %, saving homeowners thousands of dollars.
How do you protect my property and minimize disruption during the project?
Before work starts, we cover landscaping with breathable tarps, set up plywood sheets over fragile decks, and position our Equipter debris-collection trailer at the eave line to catch tear-off material. We use pneumatic nailers with adjustable pressure to reduce noise, and we perform magnetic sweeps of the yard and driveway at the end of each day. Most homeowners can continue normal routines with minimal interruption.
What warranties and ongoing maintenance services do you provide?
All shingle installations come with a manufacturer’s 50-year limited lifetime warranty and our 10-year workmanship guarantee. Metal roofs carry a 40-year paint finish warranty and the same 10-year workmanship coverage. We also offer an annual maintenance plan that includes gutter cleaning, sealant inspection, and a full roof check-up each spring to help you maximize the lifespan of your investment.