- HEP
- Experienced Team
Experienced Team
Experienced Team | Roof Replacement | Roofing | Jonesborough
From the sun-bleached shingles of summer to the surprise hailstorms of early spring, roofs in Jonesborough take a beating. HEP’s experienced team arrives ready to protect your biggest investment, pairing time-tested craftsmanship with premium materials that stand up to East Tennessee’s shifting weather. Homeowners love how we blend old-school know-how with modern safety practices, keeping every project clean, courteous, and on schedule.
Our specialists start with a clear inspection, document every finding with photos, and walk you through options that fit your style, timeline, and budget. Whether you own a century-old farmhouse on Main Street or a newly built ranch outside town, we tailor a seamless roof replacement that adds curb appeal and lasting peace of mind. Schedule a free estimate today and discover why Jonesborough counts on HEP for roofing done right the first time.
FAQs
How do I know if my Jonesborough home needs a full roof replacement or just repairs?
Our trained inspectors look for widespread shingle loss, curling or cracked shingles, granule buildup in gutters, soft or sagging decking, and recurring leaks in multiple areas. If 25–30 % of the roof surface is compromised or the roof is at the end of its service life (typically 20–25 years for asphalt shingles), a full replacement is usually more cost-effective and offers longer-term protection than piecemeal repairs.
What roofing materials do you recommend for properties in Jonesborough’s climate?
Most homeowners choose architectural asphalt shingles for their balance of cost, durability, and curb appeal. However, metal roofing (standing-seam or metal shingles) is growing in popularity because it lasts 40–70 years, resists high winds, and reflects heat. For historic homes downtown, we also install premium options such as synthetic slate and cedar shakes. We’ll review your budget, HOA rules, and energy-efficiency goals to recommend the best material.
How long does a typical roof replacement take from start to finish?
After the initial inspection and signed contract, we schedule material delivery and secure permits within 3–5 business days. Most average-sized Jonesborough homes (2,000–3,000 sq ft roof) are completed in one to two days of on-site work, weather permitting. Complex roofs with multiple valleys or special materials may take up to four days. We always provide a detailed timeline in writing and keep you updated if rain or high winds force a schedule shift.
What warranties and guarantees do you offer on your roof replacements?
Our workmanship warranty covers labor and installation defects for 10 years. Because we are certified installers for GAF and Owens Corning, you also receive a manufacturer’s limited lifetime warranty on the shingles themselves, which covers manufacturing defects for as long as you own the home (prorated thereafter). Optional enhanced warranties can extend non-prorated coverage and include tear-off and disposal costs; ask your project manager for details.
Will a roof replacement disrupt my daily routine or damage my landscaping?
We take several precautions to minimize disruption. Crews arrive between 7 a.m. and 8 a.m. and finish by dusk, so you’ll always know when work is happening. We lay protective tarps over shrubs, flowerbeds, and AC units, and we use magnet rollers daily to collect stray nails. If needed, we can provide portable dumpsters to keep your driveway clear. Most homeowners can stay in the house throughout the project; the noisiest phase is the tear-off, which typically lasts only a few hours.
Can you help with insurance claims for storm-related roof damage in Jonesborough?
Yes. If your roof was damaged by hail, wind, or fallen debris, we’ll document the damage with photos, provide a detailed inspection report, and meet with your adjuster on-site to ensure all issues are noted. Once the claim is approved, we work off the insurer’s scope of loss and handle supplemental paperwork if hidden damage is uncovered during the replacement. Our goal is to make the claims process transparent and stress-free, so you can focus on restoring your home.