State-of-the-art Systems
State-of-the-art Systems | Heating and Air Conditioning | Jonesborough
Imagine stepping into your Jonesborough home and feeling the perfect temperature wrap around you—cool and refreshing in July, cozy and comforting in January. HEP delivers that sensation every day with state-of-the-art systems designed for maximum efficiency, whisper-quiet operation, and long-term reliability. Our technicians pair cutting-edge equipment with old-fashioned local care, so you get smart thermostats, advanced filtration, and zoning options backed by a team that shows up on time and treats your space like their own.
Whether you’re upgrading an aging unit or planning a full new build, our expertise in heating and air conditioning means smoother installs, lower energy bills, and fewer surprise breakdowns. From free, no-pressure consultations to 24/7 emergency support, HEP keeps comfort simple—letting you spend more time enjoying historic downtown Jonesborough and less time worrying about the temperature at home.
FAQs
What makes your state-of-the-art heating and air-conditioning systems different from traditional HVAC units?
Our systems use inverter-driven, variable-speed compressors and ECM blowers that continuously adjust output instead of cycling on and off. This maintains a steadier indoor temperature, eliminates energy-wasting spikes, and runs more quietly. Advanced zoning dampers, built-in indoor-air-quality (IAQ) modules, and smart diagnostics are integrated at the factory, so homeowners in Jonesborough get precise comfort, healthier air, and real-time performance monitoring from a single, compact package.
How much can I expect to save on energy bills with one of these systems in Jonesborough’s climate?
Because inverter technology matches capacity to the exact heating or cooling load, our systems typically achieve SEER2 ratings of 18–25 and AFUE ratings up to 98%. In Washington County’s mixed-humid climate, that translates to 30–50 % lower electricity consumption for cooling and 15–30 % lower natural-gas or propane use for heating compared with code-minimum equipment. Most homeowners recoup the additional upfront investment through utility savings within 4–7 years, and TVA energy-efficiency rebates can shorten the payback period even further.
Can these HVAC systems be controlled with smart thermostats and mobile apps?
Yes. Every unit ships with a Wi-Fi–enabled controller that pairs with our iOS and Android apps, giving you remote temperature adjustment, scheduling, and energy-use analytics from anywhere. They’re also compatible with third-party smart thermostats such as ecobee, Nest, and Honeywell. Voice control via Amazon Alexa and Google Assistant comes standard, and an open API allows deeper smart-home integrations if you use platforms like Home Assistant or SmartThings.
Will the equipment work in Jonesborough’s historic or older homes that have limited ductwork?
Absolutely. We offer ducted, ductless, and hybrid solutions. For homes with space constraints or plaster walls, slim-profile ductless air handlers can be mounted high on the wall, recessed in the ceiling, or concealed in a soffit. Where partial duct systems already exist, we can attach compact branch ducts to serve additional rooms, avoiding major renovations. Our design team performs a Manual J load calculation and blower-door test to ensure the system is properly sized and that airflow meets building-science best practices without compromising the home’s architectural character.
Are there financing, rebate, or tax-credit options available for Jonesborough residents?
Yes. We partner with local credit unions and national lenders to offer 0%–6.99% APR financing for terms up to 120 months. TVA’s EnergyRight program currently grants up to $1,500 on qualifying high-efficiency heat pumps, and many of our models meet the criteria for a 30% federal tax credit (up to $2,000) under the Inflation Reduction Act. Our office handles all rebate paperwork, so you simply sign and receive the incentives as an instant discount or a check from the utility.
What kind of warranty and maintenance support do you provide after installation?
Every system includes a 10-year parts and compressor warranty and a 2-year labor warranty, which can be extended to 12 years through our ComfortCare Protection Plan. The first year of maintenance—spring tune-up and fall safety check—is complimentary. Customers who enroll in our annual maintenance agreement receive priority scheduling, 24/7 emergency service with no overtime fees, and a 15% discount on any out-of-warranty repairs. Our technicians use cloud-based monitoring to detect issues—refrigerant leaks, airflow restrictions, or sensor faults—before they turn into costly breakdowns, keeping your system running at peak efficiency for decades.