Air Conditioning Service
Air Conditioning Service | Heating and Air Conditioning | Jonesborough
When Tennessee temperatures swing from crisp mountain mornings to sultry summer afternoons, you can count on HEP to keep every corner of your Jonesborough home comfortable. Our certified technicians arrive promptly, armed with state-of-the-art diagnostic tools and a neighborly attitude, ready to restore cozy warmth or refreshing cool in a single visit. From precision tune-ups and energy-saving upgrades to emergency repairs at any hour, we tailor solutions to your budget and your family’s unique comfort needs—all backed by transparent pricing and a 100% satisfaction guarantee.
For more than three decades, HEP has been the Tri-Cities’ trusted name in heating and air conditioning excellence. We install industry-leading equipment, but it’s our commitment to honest advice and hometown service that keeps customers coming back. Schedule today and discover why so many Jonesborough residents say, “Call HEP and it’s handled!”
FAQs
What types of air conditioning and heating services do you provide in Jonesborough?
We handle the full spectrum of residential and light-commercial HVAC needs, including new system installation, seasonal tune-ups, precision diagnostics, emergency repair, indoor air-quality upgrades, ductwork cleaning and sealing, thermostat replacement, and energy-efficiency consultations. Whether you need a quick refrigerant recharge or a complete heat-pump replacement, our licensed technicians have the tools and training to get the job done right.
How often should I have my air conditioner or heat pump serviced?
For optimal performance and to keep manufacturer warranties intact, we recommend a professional maintenance visit twice a year—once in the spring for cooling equipment and once in the fall for heating components. Regular tune-ups improve efficiency, catch small problems before they become expensive breakdowns, and can extend the life of your system by several years.
Do you offer 24/7 emergency HVAC repair in Jonesborough?
Yes. We provide round-the-clock emergency service 365 days a year. A live dispatcher will take your call any time of day or night, and we keep critical parts stocked on our service trucks so most issues can be resolved on the first visit. There are no hidden after-hours fees; you’ll receive upfront pricing before any work begins.
What brands and equipment do you service or install?
Our technicians are factory-trained to work on all major HVAC brands, including Trane, Carrier, Lennox, Goodman, Rheem, and Mitsubishi. As a certified dealer, we can also supply and install high-efficiency systems that qualify for local rebates and federal tax credits. Regardless of the make or model you currently own, we have access to OEM and high-quality aftermarket parts to keep it running smoothly.
How do I know if my AC system needs repair or replacement?
Warning signs include weak airflow, unusual noises, frequent cycling, uneven temperatures, rising utility bills, and refrigerant leaks. If your unit is over 10-12 years old and requires major repairs—such as a compressor replacement—it may be more cost-effective to invest in a new Energy Star–rated system. During an in-home assessment, we’ll provide a side-by-side cost comparison so you can make an informed decision.
Do you offer maintenance plans or financing options?
Absolutely. Our Comfort Club maintenance plan spreads the cost of biannual tune-ups into low monthly payments and includes priority scheduling, discounted repairs, and extended labor warranties. For new equipment purchases, we partner with reputable lenders to offer flexible financing with approved credit, including 0% APR promotional terms and low fixed-rate options to fit almost any budget.