Skilled Technicians
Skilled Technicians | Heat Repair | Heating and Air Conditioning | Jonesborough
When the chill settles over Jonesborough, you need a crew that shows up fast, pinpoints the problem, and restores warmth without cutting corners. HEP’s skilled technicians bring decades of heating and air conditioning experience, advanced diagnostic tools, and a neighborly attitude to every heat repair call. From sputtering furnaces to suddenly silent heat pumps, we handle all brands and models with the same goal: getting your home cozy again before the coffee cools.
What makes us different?
• Up-front, no-surprise pricing and affordable financing options
• Stocked service vans that let us complete most fixes on the first visit
• 24/7 emergency response backed by a 100% satisfaction guarantee
Whether you live near historic downtown or out on Boone Street, one call to HEP means comfort restored, energy savings protected, and a service experience that feels refreshingly human. Reach out today and let our Jonesborough team show you why neighbors trust us for reliable, honest heat repair all winter long.
FAQs
What types of heating systems do your technicians repair in Jonesborough?
Our skilled technicians are trained to diagnose and repair a wide range of residential and light-commercial heating equipment, including gas and electric furnaces, heat pumps (air-source and geothermal), ductless mini-splits, boilers, and hybrid heating systems. No matter the brand or model, we have the tools, replacement parts, and expertise to restore your comfort quickly.
How fast can you respond to a heating emergency in the Jonesborough area?
We provide 24/7 emergency service across Jonesborough and the surrounding Washington County communities. Calls received during normal business hours are typically scheduled the same day, while after-hours emergencies are dispatched immediately to an on-call technician. Most customers see a technician at their door within two hours of calling.
Are your technicians certified and insured?
Yes. Every technician on our team is EPA-certified for refrigerant handling and holds state HVAC licensure. In addition, we maintain full liability and workers’ compensation insurance for your protection. Our techs also undergo continuous factory training to stay current on emerging heating technologies and safety standards.
What are common signs that my heating system needs professional repair?
Warning signs include uneven or insufficient heat, short cycling (frequent on/off), strange noises such as banging or screeching, unexplained increases in energy bills, persistent burning or musty odors, frequent tripped breakers, and a yellow instead of blue burner flame. If you notice any of these issues, shut the system off if safe and call us to prevent further damage or safety hazards.
How much does heat repair usually cost in Jonesborough?
Costs vary based on the complexity of the problem, parts required, and system type. Minor repairs (thermostat replacement, ignitor swap, belt adjustment) can start around $125–$250. Moderate repairs (blower motor, control board, refrigerant recharge) usually range from $300–$600. Major component replacement (heat exchanger, compressor) may exceed $1,000. We provide up-front, flat-rate quotes after diagnosis, so you know the exact price before work begins.
Do you offer maintenance plans to prevent future heating problems?
Absolutely. Our ComfortGuard Maintenance Plan includes two precision tune-ups per year—one for heating and one for cooling—plus priority scheduling, 15% repair discounts, no after-hours fees, and documented safety inspections. Routine maintenance helps extend equipment life, improve efficiency, maintain warranty coverage, and reduce the likelihood of costly breakdowns during Jonesborough’s cold snaps.