Industrial Applications
Industrial Applications | Generators | Electrical | Jonesborough
When every second of uptime matters, Jonesborough’s manufacturers and processing facilities turn to HEP for rock-solid power solutions. Our industrial expertise covers everything from precision load analysis to seamless switchgear integration, ensuring your operations stay on pace no matter what the grid is doing. Rugged, high-output generators lie at the heart of each turnkey system, engineered to weather East Tennessee’s toughest demands while meeting strict safety and environmental benchmarks.
From rapid emergency rentals to fully customized, permanently installed setups, HEP delivers end-to-end service—design, installation, monitoring, and 24/7 maintenance—all handled by certified technicians who understand the stakes of industrial production. Stay confident, stay productive, and let HEP keep the current flowing where it counts most.
FAQs
What types of industrial generators do you supply and support in Jonesborough?
We design, sell, install, and service a full range of three-phase industrial generators from 30 kW to 2 MW, including diesel, natural-gas, and bi-fuel models. Our portfolio covers standby, prime, and continuous-duty units from leading manufacturers such as Caterpillar, Cummins, Kohler, and Generac Industrial. We also integrate paralleling switchgear, automatic transfer switches, and load-management systems to create complete power solutions for manufacturing plants, food-processing facilities, data centers, and other heavy-duty applications in the Jonesborough area.
How do I determine the correct generator size for my facility?
Proper sizing starts with a detailed load analysis. Our engineering team will review your single-line diagrams, motor starting currents, power-factor requirements, and any future expansion plans. We then perform on-site measurements to capture real-time kW, kVA, and inrush data. Using this information, we run sizing simulations that account for voltage dip, transient response, and NFPA 110 loading sequence. You receive a written report and recommendation that balances capacity, efficiency, and budget, ensuring the generator you purchase can handle both normal operations and emergency conditions.
What maintenance services do you offer and how often should a generator be serviced?
For mission-critical sites we recommend quarterly inspections and an annual comprehensive service. Our factory-trained technicians perform oil and filter changes, coolant analysis, fuel-system checks, battery load testing, control panel firmware updates, and full load-bank testing up to 100 % of rated capacity. We follow OEM guidelines and NFPA 110 standards, document every visit electronically, and provide predictive analytics that flag issues before they become failures. Customized service agreements are available for light-use or 24/7 operations.
Are your generator installations compliant with Tennessee and local Jonesborough codes and permitting requirements?
Yes. We handle the entire permitting process, from submitting electrical and mechanical drawings to Washington County’s building department to coordinating on-site inspections. All installations are engineered to meet the latest editions of the NEC, NFPA 70E, NFPA 110, International Building Code, and local noise and emissions ordinances. We also provide Tier 4-final diesel options and catalytic converters for natural-gas units to satisfy Tennessee Department of Environment & Conservation (TDEC) air-quality rules.
What is the typical lead time for ordering and installing an industrial generator?
Lead time depends on size and configuration. Common 150 kW–500 kW diesel units are usually in regional stock and can be delivered in 2–4 weeks. Custom-built or paralleling systems above 750 kW may require 12–20 weeks from factory order to site delivery. While the generator is being built, we complete site prep, concrete pads, fuel-system installation, and electrical rough-in so that final commissioning can often be finished within one week of arrival.
Do you provide emergency support and remote monitoring?
Absolutely. Our Jonesborough service center maintains a 24/7 on-call response team with a guaranteed 4-hour arrival window for contract customers. All new installations include cellular or Ethernet-based remote monitoring that tracks run hours, fuel level, fault codes, and battery status in real time. Alerts are sent to both our dispatch center and your designated staff, allowing many issues to be diagnosed and resolved remotely before they impact operations. We also stock critical spare parts locally to minimize downtime.