- HEP
- Cutting-edge Generator Solutions
Cutting-edge Generator Solutions
Cutting-edge Generator Solutions | Generators | Electrical | Jonesborough
From sudden Appalachian storms to scheduled maintenance shutdowns, Jonesborough businesses and homeowners alike trust HEP for dependable power on demand. Our cutting-edge solutions fuse advanced engineering with local know-how, delivering compact, fuel-efficient generators that start instantly and run whisper-quiet. Backed by 24/7 emergency response and smart monitoring tech, you’ll stay lit, connected, and productive no matter what’s happening outside.
When you partner with HEP, you get more than top-tier equipment—you gain a team of licensed electricians committed to flawless installation, proactive servicing, and clear, neighborly communication. Discover how our next-generation generators secure your comfort today and protect your peace of mind for years to come. Reach out, and let’s power Jonesborough together!
FAQs
What types of cutting-edge generator solutions do you offer in Jonesborough?
We supply and install a full range of residential, commercial, and industrial generators, including automatic whole-home standby units (7–150 kW), commercial three-phase systems up to 2 MW, portable inverter generators for job-site or recreational use, and hybrid solar-battery-generator packages that integrate seamlessly with existing photovoltaic arrays. Models are available in natural-gas, propane, and ultra-low-sulfur diesel configurations, allowing us to tailor the fuel source to your property, budget, and sustainability goals.
How do I determine the correct generator size for my home or business?
Correct sizing starts with a load analysis. During our complimentary site visit, a certified electrician measures the starting and running amperage of your HVAC, well pump, refrigeration, and critical circuits, then applies a 20 % future-growth margin per National Electrical Code (NEC) Article 702. We also factor in power factor, motor inrush, and single-/three-phase requirements. The result is a written load calculation and proposal that specifies the optimal kW rating, transfer-switch capacity, and fuel consumption so you never over- or undersize your investment.
Are your generators compliant with Jonesborough building codes and permitting requirements?
Yes. All equipment we sell is UL-listed and certified to the latest NFPA 110, CSA, and EPA Tier 4 emission standards. Our in-house permitting team submits site plans, load calculations, and sound attenuation data to the Jonesborough Building Department, Washington County Environmental Health, and the local gas utility when applicable. We coordinate inspections and guarantee final approval, so you stay 100 % code-compliant without paperwork headaches.
What does your turn-key installation service include?
Our turn-key package covers everything from the concrete pad and vibration-damped mounting hardware to gas piping, electrical conduit, and automatic transfer-switch integration. We perform a factory-authorized startup that includes oil fill, coolant top-off, battery connection, firmware updates, and a 30-minute live-load test. You receive an owner orientation, digital O&M manual, and a registered 5-year parts and labor warranty.
Do you offer ongoing maintenance and 24/7 emergency repair?
Absolutely. We provide tiered maintenance plans (annual, semi-annual, or quarterly) that include oil and filter changes, valve adjustments, load-bank testing, and remote monitoring through our secure cloud portal. If a fault code or outage occurs, our on-call technicians can be dispatched within 2 hours anywhere in the Jonesborough area, carrying OEM parts and diagnostic tools so most issues are resolved on the first visit.
How efficient and environmentally friendly are your latest generator models?
Our natural-gas and propane units feature electronic fuel injection and variable-speed technology that lowers fuel consumption up to 25 % compared to fixed-speed sets. Diesel models meet EPA Tier 4 Final requirements, employing advanced exhaust after-treatment to cut particulate matter by 90 % and NOx by 75 %. For clients focused on sustainability, we offer hybrid controls that prioritize solar and battery power, using the generator only during peak loads or low-solar conditions, reducing runtime and emissions dramatically.