- HEP
- Electrical Services
Electrical Services
Electrical Services | Electrical | Jonesborough
From quick fixture repairs to complete panel upgrades, HEP brings decades of know-how and neighborly care to every Jonesborough home. Our licensed team shows up on time, walks you through the plan in plain language, and leaves your space cleaner than we found it—so the only thing you notice is brighter, safer power. Whether you’re chasing efficiency, planning a remodel, or dealing with an unexpected outage, we tailor solutions that fit your schedule and budget.
Choosing HEP means 24/7 support, transparent pricing, and workmanship backed by a satisfaction guarantee. We source high-quality parts, pull all required permits, and follow the latest code standards to protect your investment for years to come. Discover why families across Washington County trust us for their most important electrical projects.
FAQs
What types of electrical services do you provide in Jonesborough?
We handle the full spectrum of residential and commercial electrical work, including panel upgrades, whole-house rewiring, lighting design and installation, outlet and switch additions, surge protection, generator hookups, EV charger installs, and troubleshooting/repair of any electrical issue. Whether you need a quick ceiling-fan install or a complete new-construction wiring package, our Jonesborough-based team can help.
Are your electricians licensed and insured in Tennessee?
Yes. Every technician who enters your home or business holds a current Tennessee journeyman or master electrician license, and our company maintains full liability and workers’ compensation coverage. We also stay up to date with continuing-education requirements to ensure your project meets the latest National Electrical Code (NEC) and state/local regulations.
How quickly can you respond to an electrical emergency?
We offer 24/7 emergency service to Jonesborough and the surrounding Tri-Cities. A live dispatcher answers every call, day or night, and we typically have a qualified electrician on site within 60–90 minutes for urgent issues such as power loss, smoking outlets, sparking panels, or storm damage. Our vans are stocked with common parts so most emergencies can be resolved in a single visit.
Do you provide free estimates and upfront pricing?
Absolutely. For non-emergency projects we schedule a free on-site assessment, explain all options, and give you a written quote before any work begins. The price you approve is the price you pay—no hidden trip fees or surprise add-ons. For time-and-materials repairs, we publish our hourly rate in advance and keep you informed if additional work is needed.
Can you help bring my older Jonesborough home up to current electrical code?
Yes. Many historic homes in Jonesborough still have outdated knob-and-tube wiring, cloth-insulated conductors, or undersized breaker panels. We start with a comprehensive safety inspection, identify hazards, and create a prioritized upgrade plan that can include panel replacement, AFCI/GFCI protection, grounded receptacles, and dedicated circuits for modern appliances. All work is permitted and inspected by Washington County to ensure full code compliance.
Do you install and service electric vehicle (EV) charging stations?
We do. Our electricians are trained on Level 1, Level 2, and commercial Level 3/DC fast-charging systems. We’ll verify your panel capacity, pull any required permits, recommend the correct charger, ensure proper GFCI protection, and test the installation for safe operation. We also offer load-management solutions and annual maintenance to maximize charger lifespan.