Customer Satisfaction
Customer Satisfaction | Duct Cleaning | Heating and Air Conditioning | Jonesborough
Discover what true hometown service feels like with HEP’s Customer Satisfaction Heating & Air Conditioning—the team Jonesborough trusts for healthier, more efficient homes. Our NADCA-certified technicians dive deep into every register, trunk line, and return, harnessing high-powered vacuums and rotating brush systems to rid your ductwork of stubborn dust, pet dander, and hidden allergens. From the moment we slip on protective shoe covers to the final before-and-after photos, you’ll feel the difference of a company that values courtesy as highly as craftsmanship.
Schedule your duct cleaning today and breathe easier knowing each visit is backed by transparent, upfront pricing, a 100 % satisfaction guarantee, and the support of a local crew that answers the phone 24/7. Cleaner air, lower energy bills, and a fresher home are just one call away—experience the HEP difference in Jonesborough.
FAQs
What does your duct-cleaning service include?
Our comprehensive duct-cleaning package covers all supply and return trunk lines, individual branch runs, vents, registers, and the air-handling cabinet. We use negative-pressure HEPA vacuums to pull debris out while simultaneously agitating the duct walls with rotary brushes and compressed-air whips. Before we finish, we sanitize the system with an EPA-approved, family-safe disinfectant and reinstall all access panels and registers. A final camera inspection is performed so you can see the results for yourself.
How do I know if my air ducts need cleaning?
Common warning signs include visible dust “puffs” from supply vents, musty or stale odors when the HVAC fan starts, uneven airflow, unexplained allergy or respiratory flare-ups, and a recent home renovation that produced drywall or sawdust. If you pull a vent cover and see matted dust or pet hair inside, that is a strong indicator that a professional cleaning is overdue.
How often should I schedule duct cleaning in Jonesborough?
For most homes in Jonesborough, the National Air Duct Cleaners Association (NADCA) recommends cleaning every 3–5 years. However, you may need more frequent service (every 2–3 years) if you have pets that shed, residents with asthma or allergies, a wood-burning stove, or live near one of our town’s many rural dirt roads where higher dust levels are common.
Will duct cleaning really improve indoor air quality and lower energy bills?
Yes. Removing dust, pollen, and microbial growth from your ductwork means those contaminants are no longer recirculated, so indoor air quality improves immediately. Cleaner ducts also allow your HVAC blower to move air with less resistance, which can boost system efficiency by 5–15 %, translating into lower monthly utility costs and reduced wear on expensive components such as the blower motor and evaporator coil.
Is duct cleaning safe for my home and family?
Absolutely. All tools stay within the ductwork, protecting your walls and ceilings. Our HEPA-filtered vacuums prevent dislodged particles from re-entering your living space, and the disinfectant we use is hospital-grade yet non-toxic, leaving no residual scent or residue. We lay down protective floor coverings, wear booties, and are fully insured for your peace of mind.
Why choose Satisfaction Heating & Air Conditioning for duct cleaning in Jonesborough?
We are locally owned and have served Washington County for more than 20 years. Our technicians are NADCA-certified, background-checked, and trained to follow COVID-aware safety protocols. We provide up-front, flat-rate pricing, text you a photo of your technician before arrival, and back every job with a 100 % satisfaction guarantee—if you’re not happy, we’ll re-clean at no charge. Plus, because we’re also a full-service HVAC contractor, we can spot and fix airflow or insulation issues while we’re already on site.