Maintenance Service
Maintenance Service | Air Conditioning | Heating and Air Conditioning | Jonesborough
When Jonesborough heats up, homeowners trust HEP’s maintenance team to keep their air conditioning running crisp and worry-free. Our certified technicians arrive on schedule, inspect every coil, filter, and fuse, and tune your system for maximum efficiency—saving you money while delivering a refreshing blast of cool air on the muggiest Appalachian afternoons. Because we’re locals, we know how unpredictable Tennessee weather can be, so we tailor each service to handle sudden swings from balmy days to chilly nights without missing a beat.
From preventive checkups to emergency repairs, HEP treats your comfort like our own. We communicate clearly, quote honestly, and leave every workspace spotless, all while backing our work with industry-leading guarantees. Whether you’re prepping for summer, improving indoor air quality, or extending the life of your HVAC investment, one call to HEP provides the peace of mind every Jonesborough household deserves. Breathe easy—your home’s heating and air conditioning have never been in better hands.
FAQs
Why is regular air-conditioning maintenance important in Jonesborough’s climate?
Jonesborough experiences warm, humid summers followed by cool, damp winters. Dust, pollen, and moisture can accumulate inside your system, forcing it to work harder and shortening its life span. Semi-annual maintenance keeps critical components clean, maintains proper refrigerant levels, and prevents surprise breakdowns during the hottest days, ensuring steady comfort and healthier indoor air for your family.
How often should I schedule professional AC maintenance?
For most homes, we recommend a minimum of one comprehensive tune-up each spring before the cooling season begins. If you run your system year-round or have pets, allergies, or high dust levels, scheduling an additional fall checkup can further protect the unit and your warranty coverage.
What does your Jonesborough air-conditioning maintenance visit include?
Our certified technicians perform a 20-plus-point inspection: cleaning condenser coils, flushing the drain line, checking refrigerant charge, tightening electrical connections, calibrating the thermostat, lubricating motors, testing capacitors, inspecting ductwork, and verifying system safety controls. You receive a digital report with photos and any repair recommendations before we leave.
Can seasonal maintenance actually lower my energy bills?
Yes. Dirty coils and low refrigerant can cut efficiency by 10–30 %. After a professional cleaning and tune-up, your system cycles less often, reducing energy consumption and utility costs. Many customers in Washington County recover the cost of the visit within a single cooling season.
Do you offer maintenance plans, and what do they cost?
We offer Silver, Gold, and Platinum Comfort Club plans starting at about $15 per month. All tiers include two precision tune-ups per year, priority scheduling, waived diagnostic fees, and discounts on parts and labor. Higher tiers add benefits such as blower cleaning, indoor-air-quality filter replacements, and 24-hour emergency coverage.
How long does a typical maintenance appointment take, and do I need to be home?
Most tune-ups take 60–90 minutes. We prefer someone 18 years or older be present so we can review our findings and secure the home when finished. If that isn’t possible, we can arrange keyless entry or lock-box access and email you a full report, then follow up by phone.