Factory-certified Crews
Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.
Factory-certified Crews | Siding Solutions | Roofing | Johnson City
When Johnson City homeowners need roofs repaired or exteriors refreshed, they turn to HEP’s factory-certified crews for workmanship that lasts. Our local pros arrive with manufacturer training, top-tier materials, and a passion for precision—whether we’re sealing a leak after last night’s storm or installing energy-efficient shingles that elevate curb appeal. From the first inspection to the final cleanup, we keep you informed, on budget, and confident that your home is protected against everything Appalachia’s weather can deliver.
Of course, protection is only half the story. HEP pairs its renowned roofing expertise with industry-leading siding solutions that transform faded facades into vibrant, low-maintenance showpieces. Choose from a spectrum of colors, textures, and insulated panels tailored to Tennessee’s climate, then watch our team bring the design to life with flawless alignment and airtight finishes. One call, one crew, and one clear promise: we treat your home like our own—so you can love where you live for decades to come.
FAQs
What does “factory-certified crews” mean for my roofing or siding project?
Factory-certified crews are installers who have been trained, tested, and approved by the manufacturers of the products we use. In practical terms this means every crew member understands the exact installation specifications for your shingle, metal panel, vinyl, or fiber-cement system. For you, certification translates into superior workmanship, eligibility for enhanced manufacturer warranties, and the peace of mind that the job will comply with the producer’s strict quality standards.
What types of roofing and siding materials do you install in Johnson City?
For roofing we offer asphalt shingles (architectural and designer lines), standing-seam and exposed-fastener metal, synthetic slate, and low-slope membranes (TPO and EPDM) for porches or flat areas. For siding we install premium vinyl, insulated vinyl, fiber-cement (James Hardie®), engineered wood, and aluminum trim. All materials are specified to handle our region’s freeze-thaw cycles, summer UV exposure, and wind gusts that can exceed 90 mph.
How long will my roof or siding replacement take?
A typical single-family roof replacement in Johnson City takes 1–2 working days, depending on roof complexity and weather. Full siding projects average 3–5 days. Because our crews are fully certified and specialized, every task—from tear-off to final inspection—is efficiently scheduled, and we never leave a home exposed overnight. You’ll receive a detailed timeline before work begins, and daily progress updates thereafter.
Do you handle permits and code compliance for Johnson City homes?
Yes. We pull all required permits through the City of Johnson City Building Division and schedule any mandatory inspections. Our project managers stay current on the 2018 IRC, local wind-zone nailing patterns, ice-barrier requirements, and fire-rated wall specifications for closely spaced homes. You don’t have to navigate paperwork or worry about compliance—our team manages the entire process.
Can you help with insurance claims for storm, wind, or hail damage?
Absolutely. We start with a no-cost storm assessment that includes photos, moisture readings, and a written repair estimate. If the damage meets policy thresholds, we’ll walk you through filing the claim, meet the adjuster on-site, and provide the documentation insurers request (scope sheets, material specs, and Xactimate pricing). Once approved, we coordinate roof or siding replacement so the project stays within the carrier’s budget while restoring your home to pre-loss condition or better.
What warranties, financing, or maintenance plans do you offer?
Because our installers are factory-certified, you qualify for extended manufacturer warranties—up to 50 years on roofing materials and 30 years on siding finishes—plus our own 10-year transferable workmanship guarantee. For budgeting, we partner with lenders that provide 0% financing for 12–18 months or low-interest options up to 144 months. After installation, you can enroll in an annual maintenance plan that includes roof inspections, gutter cleaning, and siding wash-downs to preserve your warranty and catch minor issues early.