Certified Crews
Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.
Certified Crews | Roofing Done Right | Roofing | Johnson City
When storms, sun, and time take their toll on your Johnson City home, HEP’s certified crews step in with experience you can see and craftsmanship you can feel. Our roofers are factory-trained, background-checked, and armed with the industry’s best materials, so every shingle, seam, and flashing is installed to exceed code and expectation. From meticulous tear-off to spotless clean-up, we sweat the small stuff—because that’s what turns an ordinary roof replacement into roofing done right.
We back our work with robust warranties and clear communication, guiding you through product choices, insurance paperwork, and maintenance tips long after the job is finished. Whether you need a full roof overhaul or a precise leak repair, HEP delivers reliability that raises curb appeal and protects what matters most inside your walls. Ready for worry-free protection overhead? Let our local team show you how simple superior roofing can be.
FAQs
What certifications do your roofing crews hold?
Every installer on our team is factory-trained and certified by leading manufacturers such as GAF, CertainTeed, and Owens Corning. In addition, our foremen maintain OSHA 30-hour safety certification and we are licensed and insured in the State of Tennessee. These credentials allow us to register enhanced manufacturer warranties and ensure all work meets or exceeds code in Johnson City.
How do you make sure the roof is “done right” the first time?
We follow a 50-point installation checklist that covers everything from deck inspection and flashing details to final ventilation balance. Each step is photographed and logged in our project management app so you can review progress in real time. A certified quality-control inspector performs a final walk-through with you to verify workmanship before we consider the job complete.
What roofing materials do you offer and which perform best in Johnson City’s climate?
We install architectural asphalt shingles, standing-seam metal, synthetic slate, and energy-efficient TPO for low-slope sections. For most Johnson City homes, architectural shingles with algae-resistant granules and Class A fire ratings provide the best balance of durability and value. Metal roofs are ideal for customers seeking 40-plus-year lifespans and superior hail resistance. During your consultation, we’ll present samples and help you compare longevity, curb appeal, and budget.
How long does a typical roof replacement take?
Most single-family re-roof projects in Johnson City are completed in one to two days, including tear-off, deck repairs, and full installation. Larger or more complex roofs can take up to three days. We schedule material deliveries the day before work begins and assign a dedicated crew so your project stays on track without unnecessary delays.
Do you provide warranties and assist with insurance claims?
Yes. Certified installation lets us offer 50-year non-prorated manufacturer warranties on materials and a 10-year workmanship guarantee backed by our company. If your roof has storm damage, our in-house claim specialists will meet with your adjuster, document damage, and submit all paperwork, making the insurance process as stress-free as possible.
What steps do you take to protect my property and clean up afterward?
Prior to tear-off, we drape tarps over landscaping, set up plywood shields around siding, and use catch-all netting along the roofline. Magnetic rollers sweep the yard and driveway at the end of each workday to pick up nails. Gutters are flushed, all debris is hauled away, and we perform a final inspection with you to confirm the property is spotless.