Transparent Pricing
HEP

Transparent Pricing

Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.

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Transparent Pricing | Roof Replacement | Roofing | Johnson City

When Appalachian storms roll through Johnson City, you need more than a quick fix—you need a roof you can trust. HEP’s transparent pricing takes the guesswork out of roof replacement, pairing honest, itemized quotes with premium materials and certified craftsmanship. From the first on-site assessment to the final nail, you’ll know exactly what’s being installed, why it’s needed, and how much it costs—no hidden fees, no surprise add-ons, ever.

Our local team walks you through color choices, ventilation options, and warranty coverage, then schedules the project around your timetable to minimize disruption. With clear communication, flexible financing, and meticulous clean-up, HEP turns a potentially stressful project into a smooth, confidence-building experience. Discover how straightforward a new roof can be—call today and see Johnson City’s most transparent roofing experts in action.

FAQs

How is your transparent pricing calculated for a roof replacement in Johnson City?

Our pricing is built from the ground up using a line-item system. We measure your roof’s exact square footage with satellite or drone imaging, note its pitch and complexity, and then apply clearly listed unit prices for materials, labor, tear-off, disposal, and permits. Every cost is shown on the proposal, so you can see how each dollar is allocated before you sign anything.

What factors can affect the final cost of my roof replacement?

Key variables include roof size, pitch (steep roofs require additional safety gear and labor), decking or structural repairs discovered after tear-off, choice of shingle or metal profile, ventilation upgrades, and local permit fees. Because we price each of these items individually, you can immediately see how changing a shingle brand or adding an upgrade impacts the bottom line.

Can I get an on-the-spot estimate, and is it really free?

Yes. In most cases we can create a detailed digital estimate during the first visit—often in 30–45 minutes—using our measurement software and standardized price list. The estimate is 100 % free and comes with no obligation. If you need time to review, we honor the quoted prices for 30 days so you can compare without pressure.

How long does a typical roof replacement take in Johnson City?

For an average 2,000–2,500 sq ft home, tear-off and installation are usually completed in one to two days, weather permitting. We schedule dumpster delivery and material drop-off the evening before and perform a full magnetic nail sweep and debris haul-away immediately after the job. Larger or more complex roofs may take an extra day, but we outline the exact timeline in your proposal.

What warranties and guarantees do you provide?

All roof replacements include a manufacturer’s material warranty (20–50 years depending on the shingle line) and our own 10-year workmanship guarantee, both documented in writing. Because we are Owens Corning Preferred Contractors, you can also opt for upgraded System Protection or Platinum warranties that extend labor coverage to 25 years and are transferable if you sell your home.

Do you help with insurance claims for storm-damaged roofs?

Absolutely. We offer complimentary inspections, photo documentation, and itemized replacement estimates formatted to meet carrier guidelines. If your claim is approved, we work off the insurance scope, invoice your deductible separately to stay compliant with Tennessee law, and keep you updated on any code-related supplements so you are never surprised by additional costs.

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