Seamless Transition

HEPSeamless Transition

Seamless Transition | HVAC Unit Replacement | Heating and Air Conditioning | Johnson City

When your aging system starts cutting into comfort and energy savings, HEP turns the hassle of HVAC unit replacement into a seamless, same-day experience for Johnson City homeowners. Our NATE-certified technicians arrive with everything needed to evaluate your space, remove the old equipment, and install a perfectly sized, high-efficiency unit—often before dinner’s on the table. We coordinate permits, recycle your former system responsibly, and leave every vent, thermostat, and work area spotless, so the only change you notice is cleaner air and steadier temperatures.

From the first phone call to the final performance check, you’re backed by HEP’s transparent pricing, 100% satisfaction guarantee, and round-the-clock support. Enjoy lower utility bills, quieter operation, and the confidence of knowing your new system was fitted by a local team trusted across the Tri-Cities for more than two decades. Ready to upgrade? Let HEP handle the heavy lifting while you sit back and feel the difference.

FAQs

How long will my HVAC unit replacement take from start to finish?

For most homes in Johnson City, a standard air-conditioning and furnace change-out is completed in one working day. Our Seamless Transition crew arrives around 8 a.m., removes the old equipment, installs the new indoor and outdoor units, connects the ductwork and electrical, charges the refrigerant, and performs a full start-up test. Larger homes, accessory items (such as zoning or air purification), or difficult attic/crawl-space access can push the project into a second day, but we schedule extra technicians when needed so you are never without heating or cooling overnight.

Do I need a permit or inspection for an HVAC replacement in Johnson City?

Yes. Washington and Carter counties, as well as the City of Johnson City, require a mechanical permit for any equipment replacement that alters refrigerant or gas lines. Seamless Transition Heating & Air Conditioning pulls the permit on your behalf, schedules the inspection, and provides the inspector with load calculations and equipment specifications. Inspections are usually completed within 24–48 hours of installation, and your permit fee is already included in our proposal—no hidden costs or paperwork for you.

How do I know what size HVAC system my home actually needs?

Proper sizing is essential for comfort, energy efficiency, and equipment life. Rather than relying on rule-of-thumb tonnage guesses, we perform an ACCA Manual J heat-gain/heat-loss calculation that factors in Johnson City’s humid summers, 16 °F winter design temperature, insulation levels, window orientation, and occupancy. This computer model tells us the exact BTU capacity your new system should provide. We share the report with you, so you can see why we recommend a 2-, 3-, or 4-ton system and avoid the common problem of oversizing.

Will a new high-efficiency unit really lower my energy bills?

Absolutely. Many Johnson City homes still operate 10–13 SEER air conditioners and 80% AFUE furnaces installed in the early 2000s. Upgrading to today’s 16–20 SEER2 heat pump or 97% AFUE gas furnace can cut cooling costs up to 40% and heating costs 15–25%. We provide a customized energy-savings projection based on your past utility usage so you can see the payback period in real dollars, not just factory estimates. Plus, tighter humidity control and variable-speed airflow make your home feel more comfortable at higher thermostat settings, creating further savings.

Are there rebates, tax credits, or financing options available?

Yes. Through 2032, the federal Inflation Reduction Act offers up to $2,000 in tax credits for qualifying heat pumps and an additional $600 for high-efficiency furnaces or air conditioners. Local power company BrightRidge provides $150–$400 rebates on ENERGY STAR® units, and Tennessee Valley Authority (TVA) incentives may apply if you add a smart thermostat. Seamless Transition can roll all rebates and credits into your estimate and handle the paperwork. For out-of-pocket costs, we partner with Synchrony and Wells Fargo to offer 0% APR for 18 months or low fixed payments up to 120 months, subject to credit approval.

What kind of warranty and maintenance support will I receive?

Every system we install carries a 10-year manufacturer’s parts warranty and a one-year Seamless Transition labor warranty. Registering the equipment within 60 days (we do this for you) upgrades many models to 12-year parts and limited lifetime compressor coverage. To protect your investment, we include your first year of our Comfort Club maintenance plan—two seasonal tune-ups, priority scheduling, and 15% off future repairs. Continuing the plan keeps your labor warranty in force and ensures your new HVAC system runs at peak efficiency year after year.

HEP
Book Online
(423) 819-7773