Peak Performance
Peak Performance | Heating and Air Conditioning | Johnson City
From the humid summers to the crisp mountain winters of Johnson City, your comfort hinges on equipment that’s ready for anything. HEP’s Peak Performance program keeps your heating and air conditioning system operating at its best with proactive tune-ups, priority scheduling, and honest, transparent pricing from technicians who treat your home like their own. You’ll feel the difference every time you walk through the door—and see it on your energy bill, too.
Join thousands of Tri-Cities neighbors who trust HEP for rapid same-day service, 24/7 emergency support, and a satisfaction guarantee as solid as the Appalachians. Whether it’s extending the life of your current unit or planning a high-efficiency upgrade, our local experts make comfort simple so you can focus on what matters most: enjoying life in beautiful East Tennessee.
FAQs
What heating and air conditioning services do you offer in Johnson City?
Peak Performance provides complete HVAC solutions, including installation of new furnaces, heat pumps, air conditioners, and ductless mini-split systems; seasonal tune-ups; precision repairs for all major brands; indoor air-quality upgrades (humidifiers, dehumidifiers, air cleaners, and UV lights); ductwork inspection and sealing; and 24/7 emergency service.
How often should I schedule maintenance for my HVAC system?
For optimum efficiency and to preserve your manufacturer’s warranty, we recommend two professional tune-ups per year—one in spring for your cooling system and one in fall for your heating system. Regular maintenance reduces energy bills by up to 20 %, minimizes unexpected breakdowns, and can add 5–7 years to your equipment’s life expectancy.
Do you offer emergency HVAC repair in Johnson City, and how quickly can you arrive?
Yes. Our technicians are on call 24/7/365, including nights, weekends, and holidays. Because we’re locally based in Johnson City, average arrival time is 60–90 minutes within Washington, Carter, and Sullivan counties. Fully stocked service vans allow us to resolve most issues on the first visit.
What financing or payment options are available for new HVAC installations?
We partner with leading lenders to provide several financing plans, including 0 % APR for up to 18 months and low monthly payments spread over 5–10 years (subject to credit approval). We also accept major credit cards, personal checks, and cash, and we’ll help you apply for available utility rebates and federal tax credits to reduce upfront costs.
How can I improve my home’s energy efficiency and lower utility bills?
Start with routine maintenance and filter changes, then consider upgrading to a high-efficiency heat pump or AC with a SEER2 rating of 16 or higher. Smart thermostats, proper insulation, sealed ductwork, and zoning systems can cut energy use by 20–40 %. Our comfort consultants provide free in-home assessments to identify the most cost-effective improvements for Tri-Cities climate conditions.
What warranties and guarantees do you provide on your work?
All new system installations include a 10-year manufacturer’s parts warranty and a 1-year labor warranty, with extended labor coverage available. Repairs are backed by a 1-year parts and labor guarantee. If any workmanship issue arises within that period, we return at no charge until the problem is resolved to your satisfaction.