Tailored Solutions
Tailored Solutions | Electrical Repair | Electrical | Johnson City
When lights flicker, breakers trip, or outlets fall silent, Johnson City homeowners turn to HEP’s Tailored Solutions Electrical team for fast, fuss-free electrical repair. Our licensed technicians arrive in fully stocked vans, diagnosing issues with cutting-edge tools and fixing them the same day whenever possible. From aging knob-and-tube rewiring to smart-home panel upgrades, we bring decades of local experience and a 100% satisfaction guarantee to every project—so your home stays bright, safe, and energy-efficient.
We know you’re busy, so scheduling is simple and transparent: upfront pricing, convenient appointment windows, and real-time text updates that let you track our arrival. Discover why your neighbors trust HEP for reliable craftsmanship and down-to-earth service—call or book online today and let us put the power back in your hands.
FAQs
What kinds of electrical repair services do you offer in Johnson City?
Our team handles everything from minor outlet or switch replacements to full-scale panel upgrades and whole-house rewiring. Common repair calls include circuit breaker failures, flickering lights, tripped GFCIs, smoke-detector wiring, appliance-dedicated circuits, ceiling-fan issues, surge-protection installation, and troubleshooting mysterious power loss. If it’s wired and not working, we can diagnose and fix it.
Are your electricians licensed and insured?
Yes. Every technician who arrives at your Johnson City home holds a current Tennessee electrical license and completes ongoing code-compliance and safety training. We also carry full liability and workers’ compensation insurance, so you’re protected from start to finish.
How fast can you get here in an electrical emergency?
For urgent problems—sparking outlets, smoking panels, partial power loss, or storm damage—we offer 24/7 emergency dispatch. A licensed electrician can usually be on-site anywhere in Johnson City within 60–90 minutes, day or night. Our vans are stocked with the most common replacement parts so most hazards can be made safe on the first visit.
Do you provide upfront pricing or free estimates?
Absolutely. After a quick on-site assessment, we explain the cause of the problem and present written, flat-rate pricing before any work begins. Basic troubleshooting fees are waived if you proceed with the repair. There are no hidden labor charges or surprise add-ons—what you approve is what you pay.
Can you work on older homes and bring wiring up to current code?
Yes. Johnson City has many historic and mid-century homes with outdated knob-and-tube wiring, undersized fuse panels, or two-prong outlets. We specialize in safely upgrading these systems to meet today’s National Electrical Code (NEC) requirements, including AFCI/GFCI protection, grounded circuits, and load-calculated service panels—all while preserving the character of your home.
Do your repairs come with a warranty?
We stand behind our craftsmanship with a 1-year parts and labor warranty on all standard repairs and a 5-year warranty on panel replacements. If any covered issue reoccurs within the warranty period, we’ll return at no charge to make it right. Your long-term safety and satisfaction are our top priorities.