Experienced Professionals
Experienced Professionals | Electrical Repair | Electrical | Johnson City
When an outlet sparks, a breaker keeps tripping, or your lighting flickers at the worst possible moment, HEP’s seasoned technicians are ready to roll up in fully stocked trucks anywhere in Johnson City. With decades of combined experience, our pros diagnose issues fast, explain your options in plain English, and complete every electrical repair with meticulous attention to safety codes and manufacturer specifications. From historic downtown homes to newly built offices on the outskirts, we bring the same commitment to craftsmanship—backed by transparent pricing and a 100% satisfaction guarantee.
Customers choose HEP because we treat every home or business as if it were our own. That means shoe covers on our boots, courtesy calls before arrival, and thorough clean-up after the job is done. Whether you need an emergency fix at 2 a.m. or a scheduled panel upgrade next week, you can count on prompt service, clear communication, and workmanship that lasts long after the lights come back on. Schedule today and see why Johnson City trusts HEP to keep the power flowing safely and reliably.
FAQs
Are your electricians licensed to work in Johnson City and the State of Tennessee?
Yes. All of our field technicians hold an active Tennessee Limited Licensed Electrician (LLE) or Electrical Contractor (CEC) license and are registered with the Johnson City Codes Division. This means every repair we perform complies with the 2020 National Electrical Code (NEC) as adopted by the city and state, giving you peace of mind that the work is safe and inspected if required.
What types of electrical repairs do you handle for residential and commercial customers?
Our team is equipped to diagnose and fix virtually any electrical issue, including but not limited to faulty outlets and switches, circuit breaker trips, panel upgrades, lighting malfunctions, GFCI/AFCI protection, whole-house surge protection, grounding problems, motor and equipment wiring, and code-violation corrections for real-estate inspections. Whether it’s a bungalow near ETSU or a distribution warehouse off I-26, we have the experience and inventory to get you back up and running quickly.
Do you offer 24/7 emergency service in Johnson City and the Tri-Cities area?
Absolutely. Power problems don’t keep office hours, so neither do we. Our on-call electricians are available 24 hours a day, 365 days a year. Once you call, we can usually arrive anywhere in Johnson City, Jonesborough, or Elizabethton within 60–90 minutes. Fully stocked service vans allow most emergencies—such as storm-related outages, smoking panels, or sparking receptacles—to be resolved on the first visit.
How much will my electrical repair cost and do you provide free estimates?
We believe in upfront, transparent pricing. Simple repairs (e.g., replacing a standard outlet) start around $125, while more complex jobs (panel replacement, extensive rewiring) are quoted after an on-site assessment. Estimates are free within a 25-mile radius of downtown Johnson City. Once we diagnose the issue, you’ll receive a written, no-surprise price before any work begins.
How long will it take to complete my repair?
Duration depends on the scope: • Minor fixes (loose receptacle, light switch) – 30–60 minutes. • Circuit breaker replacement – about 1 hour. • Service panel upgrade – 4–8 hours including permitting and inspection. • Whole-house rewiring – 3–7 days, often staged to minimize disruption. We schedule at your convenience, coordinate with the local utility if power disconnects are needed, and always aim to restore electricity the same day for critical circuits.
What safety precautions do you follow while working on my property?
Safety is our first priority. Technicians wear OSHA-compliant PPE, lock out and tag out circuits before touching wiring, use insulated tools, and carry calibrated testers to verify de-energization. We lay down drop cloths, vacuum work areas, and dispose of old components responsibly. All repairs are tested to confirm proper voltage, grounding, and polarity, and a certificate of completion is issued for your records and insurance.