Customer Satisfaction

HEPCustomer Satisfaction

Customer Satisfaction | Electric Panel Upgrades | Electrical | Johnson City

Johnson City homes are brimming with character, but aging wiring and over-worked breakers can dim even the brightest spaces. When you call HEP, our licensed electricians arrive ready to modernize your service, streamline your energy flow, and protect every device you plug in. From the first courteous greeting to the spotless cleanup, we’re driven by one promise: total customer satisfaction.

Backed by up-front pricing, industry-leading warranties, and 24/7 emergency support, HEP makes electric panel upgrades a stress-free experience. Whether you’re adding new appliances, finishing a basement, or preparing for future smart-home tech, we’ll tailor the perfect solution and walk you through every switch and surge. Give us a ring today and discover why your neighbors keep saying, “Call HEP!”

FAQs

When should I consider upgrading my electrical panel in Johnson City?

You should look into an upgrade if your home still has a 60–100 amp panel, you constantly trip breakers, lights flicker when large appliances run, or you plan to add high-demand equipment such as EV chargers or hot tubs. Many Johnson City homes built before the 1990s were not wired for today’s electrical loads, and upgrading to a 200-amp (or larger) service is often the safest long-term solution.

Do I need a permit to replace or upgrade my panel?

Yes. In Johnson City, all service upgrades and panel replacements require an electrical permit and inspection by the Johnson City Building Division. Our licensed electricians handle the entire permitting process, coordinate with BrightRidge (the local utility), and schedule the final inspection so you remain fully code-compliant with the 2023 National Electrical Code and local amendments.

How long does a typical panel upgrade take?

Most standard residential upgrades—from 100 amps to 200 amps—can be completed in one working day. Power is usually off for 4–8 hours while we swap the panel, reroute circuits, bond the grounding system, and coordinate reconnection with BrightRidge. More complex projects that involve meter base relocation, service entrance upgrades, or extensive rewiring may take 2–3 days.

What is the average cost of an electric panel upgrade in Johnson City?

Prices vary with panel size, circuit count, grounding updates, and any required service entrance work, but a straightforward 200-amp upgrade in the Johnson City area typically runs $2,000–$3,500. Homes that need mast or meter upgrades, AFCI/GFCI breaker requirements, or sub-panel additions can range from $3,500 to $5,500. We provide a detailed, no-obligation quote after a free on-site assessment.

Will upgrading my panel lower my homeowners insurance or improve home value?

Many insurers offer premium discounts for upgraded electrical systems because newer panels with AFCI/GFCI protection reduce fire risk. While exact savings vary by carrier, customers often see 5–10 % reductions. A modern 200-amp panel is also a selling point in Johnson City’s real-estate market, signaling buyers that the home can safely support modern appliances and future additions like solar or EV charging.

Can I upgrade my electric panel myself?

We strongly advise against DIY panel replacement. Tennessee law requires a licensed electrician for any service change, and improper installation can lead to fire, shock hazards, code violations, and voided insurance. Our Johnson City-based, state-licensed team ensures your upgrade meets NEC requirements, passes local inspection, and is backed by our workmanship warranty.

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