Water Quality

HEPWater Quality

Water Quality | Water Purification | Plumbing | Jellico

Imagine turning on your tap in Jellico and tasting nothing but crisp, refreshing purity—no chlorine bite, no lingering metallic tang, just clean water you can trust. HEP’s licensed plumbers combine advanced filtration technology with decades of local know-how to target the specific minerals, sediments, and contaminants found in Campbell County wells and municipal lines. The result is seamless water purification that safeguards your family’s health and protects appliances from scale buildup, all while letting you drink straight from the faucet with confidence.

From whole-home filter installations and under-sink reverse-osmosis systems to annual cartridge changes and emergency troubleshooting, our crew handles every step quickly and courteously. We test your water, explain the results in plain language, and tailor a solution that fits both your quality goals and your budget. When you’re ready for water that looks clearer, tastes better, and feels softer on your skin, call HEP—the hometown team dedicated to perfecting every drop.

FAQs

What are the most common water quality issues Jellico homeowners experience?

In Jellico, the two biggest concerns are mineral hardness caused by the limestone aquifer and the presence of chlorine or chloramines added by the municipal utility. Hardness leaves scale on fixtures and shortens the life of water-using appliances, while disinfectants create an unpleasant taste and odor and can form potentially harmful by-products. Private wells in the surrounding rural areas may also pick up iron, sulfur, and occasional bacterial contamination after heavy rains.

How can I find out exactly what’s in my Jellico tap or well water?

Start with the free Consumer Confidence Report (CCR) published each July by Jellico Utilities; it lists regulated contaminants for city water. For a complete picture—including hardness, lead from household plumbing, or contaminants unique to a private well—our technicians can perform an on-site test in about 30 minutes and collect samples for certified laboratory analysis when needed. The results tell us which purification or softening technology will solve your specific problems without over-treating the water.

Which purification system is best for removing hardness and the chlorine taste at the same time?

A combination of an ion-exchange water softener and a catalytic carbon filter is the most effective, budget-friendly solution for city water in Jellico. The softener eliminates calcium and magnesium scale, while the carbon media removes chlorine, chloramines, and the odors they create. For customers who also want bottled-water quality for drinking and cooking, we typically add a reverse osmosis (RO) faucet at the kitchen sink.

Do you install treatment systems that work for both municipal and private well water?

Yes. Because well water chemistry can vary block by block, we design custom multi-stage systems. Common well packages include sediment filtration, acid-neutralizing media for low pH, iron/sulfur removal through an air-injection filter, UV disinfection for bacteria, and an optional softener or RO unit. All equipment is certified to NSF/ANSI standards and sized to match the flow rate of your household plumbing so you get reliable, safe water no matter the source.

How often do filters, membranes, or softener media need to be replaced?

Routine maintenance is straightforward. Carbon filters typically last 12–18 months, sediment cartridges 6–12 months, and UV lamps 12 months. A standard RO membrane in Jellico’s water lasts 3–5 years, while a softener’s resin bed can function 10–15 years with proper brine saturation. We offer affordable service plans that include automatic reminders, professional replacement, and post-service water testing to verify performance.

Will installing a whole-house purification system affect my water pressure or void my plumbing warranty?

When sized correctly, modern filtration and softening equipment cause less than a 3–5 psi drop—barely noticeable at the tap—and they are installed with bypass valves for easy service. All units we provide meet or exceed local plumbing code, and our licensed plumbers use dielectric unions and expansion tanks to protect your existing plumbing. Because the equipment is considered an enhancement, not a modification, it does not void manufacturer warranties on water heaters, dishwashers, or other fixtures.

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