- HEP
- Reliable Heating
Reliable Heating
Reliable Heating | Ventilation and Air Quality | Heating and Air Conditioning | Jellico
When the Cumberland Mountains whip up winter chills or summer humidity, Jellico families trust HEP’s reliable heating heating and air conditioning experts to keep every room fresh, comfortable, and safe. Our certified technicians design, install, and maintain tailored systems that quietly exchange stale, contaminated air for crisp, conditioned airflow—removing excess moisture, odors, pollen, and lingering allergens in the process. From energy-efficient heat recovery ventilators to whole-home dehumidifiers and UV air purification, we bring big-city technology to our small-town neighbors without the big-city price tag.
Because true comfort goes beyond temperature, we focus on ventilation and air quality solutions that match your home’s layout and your family’s health goals. Whether you’re combating Appalachian wildfire smoke, pet dander, or the everyday dust of country living, we’ll test, diagnose, and fine-tune your indoor environment so you can breathe a little easier—season after season, year after year.
FAQs
What heating, air-conditioning, and ventilation services do you provide in Jellico?
We are a full-service, licensed HVAC contractor serving Jellico and the surrounding Campbell County area. Our team installs, replaces, repairs, and maintains gas and electric furnaces, heat pumps, central and ductless air-conditioning systems, ventilation fans, and whole-house air-quality products such as air purifiers, UV lights, humidifiers, dehumidifiers, and energy-recovery ventilators. We also offer duct fabrication, sealing, and cleaning, seasonal tune-ups, and free in-home comfort consultations.
How often should I change or clean my HVAC air filter?
For most Jellico homes that use a 1-inch fiberglass filter, we recommend replacement every 30–60 days. Pleated high-efficiency filters usually last up to 90 days, while high-MERV media cabinets can last six months. If you have pets, smokers, allergy sufferers, or recent construction dust, change filters more often. A clean filter keeps airflow strong, lowers energy bills, and protects your equipment from premature wear.
What signs indicate my home needs better ventilation or indoor air-quality solutions?
Common warning signs include persistent musty or stale odors, visible dust buildup shortly after cleaning, condensation on windows, uneven temperatures between rooms, high or low humidity, and frequent allergy or asthma flare-ups. If anyone in the household experiences headaches or fatigue that improve when leaving the house, poor indoor air quality could be the culprit. Our technicians can perform an IAQ assessment to pinpoint the problem and recommend the right filtration, humidification, or ventilation upgrades.
Do you offer 24/7 emergency heating and cooling repair in Jellico?
Yes. Heating or cooling breakdowns rarely happen at convenient times, so our on-call technicians are available around the clock, including weekends and holidays. Call our main number and you will reach a live dispatcher who can send a fully stocked service truck to most Jellico addresses within two hours. We diagnose all major brands and provide up-front repair pricing before any work begins.
Are there rebates or tax credits for upgrading to energy-efficient HVAC equipment in Jellico?
Absolutely. TVA EnergyRight and local utilities periodically offer cash rebates for qualifying heat pumps, high-efficiency air conditioners, smart thermostats, and duct sealing. In addition, federal tax credits of up to 30% (with dollar caps) are currently available for ENERGY STAR certified furnaces, heat pumps, and advanced air-quality products. We stay current on incentive programs, handle all paperwork, and can apply rebates as instant savings on your invoice whenever possible.
How can I improve indoor air quality if someone in my home has allergies or asthma?
Start with a high-MERV or HEPA filtration system to capture fine allergens, and run the HVAC fan continuously or on a timed cycle to keep air circulating through the filter. Add UV-C lights to neutralize mold spores and bacteria on the coil, maintain indoor humidity between 40-50% with a whole-house humidifier or dehumidifier, and seal or clean ductwork to prevent dust infiltration. We can design an integrated IAQ package tailored to your family’s specific health concerns after a free evaluation.