Seamless Installation Process

HEPSeamless Installation Process

Seamless Installation Process | Tankless Water Heater Install | Plumbing | Jellico

Imagine stepping into a Jellico home where hot water flows on demand, utility bills shrink, and the clutter of a bulky tank is gone—That’s the everyday reality after a HEP tankless water heater install. Our licensed plumbers arrive on time, protect your floors and walls with meticulous prep work, then integrate state-of-the-art equipment into your existing plumbing and gas or electric lines. From precise gas-pressure testing to leak-free venting and flawless digital calibration, every step is executed with the care of a neighbor who wants your system to perform perfectly for decades.

Once your new unit is humming, we guide you through its sleek control panel, haul away the old tank, and leave your space cleaner than we found it. The result? Endless hot showers, faster dish cycles, and an eco-smart upgrade that adds real value to your Jellico property—backed by HEP’s rock-solid warranties and friendly 24/7 support.

FAQs

How long does a typical tankless water heater installation take in Jellico?

Most standard residential installations are completed the same day—usually within 4-6 hours after our crew arrives. Because we keep common venting materials and gas-line fittings on our service trucks, we avoid supply-house runs that slow the job down. Larger homes, relocation of the unit, or electrical upgrades can add a few extra hours, but we’ll give you a firm timeline before any work begins.

Will I need a permit or city inspection before the new unit is activated?

Yes. Jellico requires a mechanical/plumbing permit for any water-heating equipment that is tied into the gas or water supply. Our office handles the entire paperwork process, schedules the inspector, and is present during the final walkthrough. The fee is included in your quoted price, so you do not have to pay the city separately or stand in line at the permitting office.

Can a tankless system replace my existing tank heater without major re-piping?

In most homes, we can tie into the current hot- and cold-water lines and use flexible stainless connectors, so no walls are opened. We may need to upsize the gas line to ¾" or install a dedicated 120-V outlet for the ignition system, but both tasks are completed during the same visit. If venting upgrades or a condensate drain are required, we’ll show you exactly where the small PVC line will run before we drill the first hole.

How do I know what size and model tankless water heater I need?

Sizing is based on peak flow rate and temperature rise. During the free in-home assessment, we count simultaneous fixtures (showers, washer, kitchen sink) and measure your incoming groundwater temperature. From there we match you with a unit—usually 6–10 GPM for most Jellico homes—and explain the efficiency ratings, warranty lengths, and rebate options from TVA and local gas utilities.

Will switching to tankless really save me money on utilities?

A high-efficiency tankless unit only fires when you open a hot-water tap, eliminating the standby losses of a 24/7 storage tank. Households that use 40–60 gallons per day typically see gas savings of 20–40 percent, or $80–$150 a year at current rates. In addition, many of our Jellico clients qualify for a $200 utility rebate and a federal tax credit of 30 percent of the equipment cost (capped at $600), shortening the payback period to roughly 3–5 years.

What maintenance is required after installation, and do you offer service plans?

Tankless heaters should be descaled once a year in our hard-water region to keep the heat exchanger free of mineral buildup. The process takes about an hour and is far less invasive than draining a storage tank. We offer a low-cost annual maintenance plan that includes descaling, filter cleaning, gas-pressure checks, and software updates. Plan members receive priority scheduling and a 10 percent discount on any future repairs or accessory upgrades.

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