- HEP
- Hot Water Solutions
Hot Water Solutions
Hot Water Solutions | Tankless Water Heater Install | Plumbing | Jellico
Enjoy endless hot water and lower energy bills with HEP’s expert tankless water heater install services in Jellico. Our licensed plumbers replace bulky, inefficient tanks with sleek, on-demand systems that heat water only when you need it, freeing up space and slashing standby costs. From selecting the right unit for your household to handling every connection, vent, and safety check, we make the upgrade quick, clean, and code-compliant.
Backed by decades of hometown experience, HEP treats every customer like a neighbor—because you are. We arrive on time, protect your home, and walk you through the new controls so you’re confident in your endless supply of steaming water. Ready to swap cold-shower surprises for reliable comfort? Call or click today and let Jellico’s most trusted plumbers deliver hot-water happiness in a single visit.
FAQs
How does a tankless water heater work, and what benefits does it offer over a traditional storage tank in Jellico?
A tankless (on-demand) water heater senses water flow when a hot-water tap is opened, ignites a high-efficiency gas burner or activates electric elements, and heats the water as it passes through a heat exchanger—delivering a continuous supply of hot water. Because there is no standby tank, you avoid heat losses that occur in conventional 40- or 50-gallon heaters, saving 20–40 % on energy bills. Tankless units also take up far less space, have a life expectancy of 20+ years, and qualify for valuable state and federal efficiency incentives that traditional tanks do not.
Is a tankless water heater a good option for Jellico’s hard-water conditions and colder winter inlet temperatures?
Yes. Modern tankless models are engineered to handle inlet water as cold as 35 °F—typical of Jellico’s winter ground-water temperature—while still delivering 4–6 gpm of 120 °F water to showers and appliances. Hard water is common in Campbell County, but installing an inline sediment filter and annual descaling will protect the heat exchanger from mineral buildup. Our team offers optional water-softening solutions if your hardness exceeds 10 grains per gallon.
What size (flow rate and BTU) tankless unit does my household need?
Sizing is based on two factors: (1) total gallons-per-minute (gpm) your fixtures will use simultaneously, and (2) the temperature rise required (output temp minus incoming water temp). For example, two showers and a dishwasher may demand 6 gpm. With Jellico’s 55 °F average groundwater, a 65 °F rise yields 120 °F hot water. A gas unit in the 180,000 BTU range or an electric model rated 27 kW typically meets this load. During our in-home assessment we measure fixture flow rates, discuss usage habits, and provide an exact recommendation so you never run out of hot water.
How long does professional installation take, and what does it involve?
Most retrofit installations in Jellico take one business day. We begin by shutting off utilities and safely draining your old tank. Next, we mount the compact tankless unit on a 2-by-4 fire-rated backer board, upsize the gas line to ¾″ or install a dedicated 100-amp electric circuit (for electric models), route category-IV venting through an exterior wall or roof, and connect hot/cold water lines with isolation valves for future maintenance. Finally, we perform a combustion analysis or amperage test, check for leaks, and teach you how to use the digital controller. All work complies with 2024 Tennessee Mechanical Code and Campbell County permit requirements.
Are there rebates or energy-efficiency incentives available for tankless water heaters in Jellico, TN?
Yes. Through 12/31/2032, the federal Energy Efficient Home Improvement Credit covers 30 % of installed cost up to $600 for ENERGY STAR gas tankless units and $2,000 for qualifying electric heat-pump water heaters. Tennessee Valley Authority (TVA) EnergyRight currently offers $200 bill credits for replacing a standard electric tank with an ENERGY STAR tankless model. Local utility Jellico Electric & Water may provide additional low-interest financing—ask us for current forms when you schedule your estimate.
What maintenance does my new tankless system need, and do you service what you install?
To maintain warranty coverage and peak efficiency, manufacturers require annual maintenance: (1) flush the heat exchanger with a vinegar or citric-acid solution for 45 minutes to dissolve scale, (2) clean the inlet screen, and (3) verify combustion readings or element resistance. Homes with water hardness above 7 grains may need flushing every six months. Our Hot Water Solutions Comfort Club includes these services, priority scheduling, and discounted parts. Enrolling keeps your unit running flawlessly and can extend its life well beyond 20 years.