Prompt Repairs
Prompt Repairs | Tank Water Heater | Plumbing | Jellico
Warm showers shouldn’t be a luxury reserved for perfect days. When your tank water heater decides to take an unexpected break, HEP’s Prompt Repairs Plumbing swoops in with same-day service anywhere in Jellico. Our certified pros arrive with fully stocked trucks, diagnose issues on the spot, and revive your hot-water supply before the towels have time to dry. From rusty tanks and leaky fittings to thermostat glitches, we’ve seen—and fixed—it all.
Neighbors trust us because we treat every home like our own: transparent pricing, clear communication, and a workmanship guarantee that keeps worries at bay. Whether you need a fast repair, an efficiency upgrade, or honest advice about replacement options, count on the local team that keeps Jellico comfortable year-round. Call HEP today and feel the difference hot water makes.
FAQs
What are the most common signs that my tank water heater needs repair?
Look for any of the following warning signs: (1) water that isn’t getting hot or quickly runs lukewarm, (2) rusty-colored or cloudy hot-water coming from the tap, (3) rumbling or popping noises inside the tank, (4) moisture or noticeable leaks around the base of the heater, and (5) a sudden spike in energy bills. If you notice one or more of these issues, call Prompt Repairs Plumbing right away so we can diagnose and fix the problem before it turns into a complete breakdown.
Do you repair both gas and electric tank water heaters in Jellico?
Yes. Our certified technicians are trained and equipped to work on traditional atmospheric-vent gas heaters, power-vent models, and all sizes of electric resistance tank units. We maintain a large inventory of OEM parts on our service vehicles, which allows us to complete most repairs in a single visit anywhere in Jellico and the surrounding Campbell County area.
How fast can Prompt Repairs Plumbing respond to a water-heater emergency?
For customers in Jellico we provide 24/7 emergency service with a typical arrival time of 60-90 minutes. During normal business hours we also offer same-day appointments for non-emergency repairs. Simply call our main number, and our dispatch team will send the closest available technician to your address right away.
Is it cheaper to repair my existing tank water heater or replace it?
It depends on the unit’s age and the nature of the failure. If your heater is under 8-10 years old and the tank itself is not leaking, repairs such as replacing heating elements, thermostats, gas valves, or anode rods are usually cost-effective. However, if the tank is corroded or the unit is over 12 years old, replacement is generally the better long-term value. Our technician will provide a clear price comparison on-site so you can make an informed decision.
Are your technicians licensed and insured, and do you provide any warranty on repairs?
Absolutely. Every Prompt Repairs Plumbing technician holds a Tennessee Journeyman or Master Plumber license, carries full liability and workers’ compensation coverage, and undergoes annual training on the latest water-heater codes and safety standards. All repair parts and labor are backed by a written one-year warranty, and many OEM components carry longer manufacturer warranties that we honor on your behalf.
What maintenance steps can I take after the repair to extend my tank water heater’s life?
1) Flush a few gallons of water from the drain valve every 6–12 months to remove sediment. 2) Have the anode rod inspected or replaced every 3–5 years. 3) Keep the thermostat set to 120 °F to reduce scaling and energy use. 4) Insulate exposed hot-water pipes and, if the heater is in an unconditioned space, add an insulating jacket around the tank. 5) If you have hard water, consider installing a softener or scale-control system. 6) Schedule an annual inspection with Prompt Repairs Plumbing so we can catch minor issues before they become costly repairs.