- HEP
- Trusted Expertise
Trusted Expertise
Trusted Expertise | Heat Repair | Heating and Air Conditioning | Jellico
When Jellico nights turn brisk and your furnace struggles to keep up, you need fast, no-nonsense heat repair delivered by neighbors you can trust. HEP’s certified technicians arrive stocked with parts and know-how, diagnosing issues on the spot and restoring cozy comfort before the chill has a chance to settle in. From aging gas furnaces to modern heat pumps, our team blends decades of hands-on experience with today’s smart diagnostic tools—so you get an accurate fix the first time, every time.
We back every repair with transparent pricing, a satisfaction guarantee, and the kind of respectful service only a locally rooted company can provide. Whether it’s a late-night emergency or a pre-winter tune-up, one call to HEP means warmth, safety, and peace of mind for your Jellico home. Schedule today and feel the difference trusted expertise makes.
FAQs
How can I tell that my heating system really needs professional repair?
Watch for warning signs such as rooms that never reach the thermostat setting, unusual rattling or banging noises, short on-off cycling, unexplained spikes in your utility bill, a musty or burning odor when the heat runs, or a system that is more than 10 years old and hasn’t been serviced lately. Any of these issues can indicate worn belts, a cracked heat exchanger, ignition problems, or airflow restrictions. Calling our Jellico-based technicians as soon as you notice symptoms keeps small issues from turning into an emergency breakdown.
What kinds of heating equipment do you service in Jellico?
Our licensed and NATE-certified team repairs virtually every residential and light-commercial heating system used in Campbell County: gas and electric furnaces, heat pumps, dual-fuel systems, boilers, hybrid packaged HVAC units, and even ductless mini-splits. We work on all major brands—including Trane, Goodman, Carrier, Rheem, Bryant, Lennox, and York—and keep common parts stocked on our service trucks so many repairs can be finished in a single visit.
Do you offer emergency heat repair after hours and on weekends?
Yes. Because Jellico winters can dip below freezing, we provide true 24/7 emergency service—nights, weekends, and holidays. When you call, a live dispatcher immediately routes the nearest on-call technician. Our vans are fully equipped with diagnostic tools and replacement parts, allowing most no-heat situations to be resolved in one trip. There is no extra after-hours fee for customers enrolled in our Comfort Club maintenance plan.
How much does a typical heat repair cost and will I know the price up front?
Repair costs depend on the part that failed, the complexity of the system, and labor time, but we can give guidelines: replacing a capacitor or igniter often runs $150–$350; blower motors or control boards range from $400–$700; a heat exchanger or compressor can be $800–$1,200. You will always receive a written, flat-rate quote before work begins, so there are no surprises when the job is finished. We accept major credit cards and offer financing options for larger repairs.
Can regular maintenance really prevent expensive heat repairs?
Absolutely. Industry studies show that up to 80 % of heating failures are linked to postponed maintenance. Our annual fall tune-up includes cleaning burners, tightening electrical connections, testing safety limits, lubricating moving parts, replacing filters, and calibrating the thermostat. This not only improves efficiency and indoor air quality but also catches worn components before they fail, helps keep manufacturer warranties valid, and can add 5–7 years to the life of your system. Maintenance members also receive priority scheduling and repair discounts.
Do you back your repair work with any warranties or guarantees?
We stand behind our craftsmanship. Every repair comes with a one-year labor warranty plus the manufacturer’s part warranty when genuine OEM parts are used. If the same issue recurs within 30 days, we will return and fix it at no charge. As a fully licensed and insured HVAC contractor, we also carry liability coverage for your peace of mind, and our 100 % satisfaction guarantee means we’re not done until your home is warm and you’re happy with the service.