- HEP
- Trusted Partner
Trusted Partner
Trusted Partner | Plumbing | Jasper
When a burst pipe strikes at midnight or a slow leak threatens to raise your water bill, you need more than a quick fix—you need a neighbor you can count on. HEP’s trusted partner brings decades of combined expertise to Jasper, delivering prompt, respectful, and meticulous plumbing solutions that keep your home or business running smoothly. From the first friendly phone call to the final system check, every step is designed to give you total peace of mind.
Our licensed technicians are equipped for everything from routine drain cleaning and water heater upgrades to advanced pipe tracing and slab-leak detection. We arrive on schedule, explain the work in clear language, and leave every workspace cleaner than we found it. Whether you’re planning a remodel or handling an emergency, choose the team that treats every project like it’s happening in their own home—choose HEP’s partner in plumbing excellence.
FAQs
What types of plumbing services do you provide in Jasper?
Our trusted partner team handles everything from routine maintenance—such as drain cleaning, fixture installation, and water-heater flushing—to complex jobs like slab-leak detection, sewer line replacement, bathroom or kitchen remodel plumbing, and 24/7 emergency repairs. If it carries water or gas, we can install, repair, or replace it.
Are your plumbers licensed and insured?
Absolutely. Every technician who arrives at your Jasper home or business is a state-licensed journeyman or master plumber, fully bonded and covered by workers’ compensation and a $2 million general liability policy. We also maintain up-to-date continuing-education certifications, so you always receive code-compliant, professional workmanship.
How quickly can you respond to an emergency call?
For most Jasper addresses we can have a plumber on-site within 60–90 minutes, day or night. Our dispatch center tracks technician locations in real time and prioritizes emergencies such as major leaks, sewer backups, or gas smells. There is no after-hours answering service—your call is routed directly to an on-call plumber who can give immediate guidance until help arrives.
Do you offer upfront pricing or free estimates?
Yes. After inspecting the issue, our plumber will present a detailed, written quote that lists labor, materials, and any permit fees before work begins. For larger projects like repipes or water-heater replacements we provide free, no-obligation estimates, so you can compare options and choose what fits your budget.
What guarantees or warranties do you provide?
We back all labor with a 1-year workmanship warranty, and many products—such as Bradford White water heaters and Moen fixtures—come with manufacturer warranties up to 6–10 years. If a repair we performed fails within the warranty period, we return and fix it at no cost. Extended service plans are also available for added peace of mind.
Do you service areas outside Jasper city limits?
Yes. Our coverage includes Jasper proper plus surrounding communities like Curry, Nauvoo, Oakman, Parrish, and the Smith Lake area. A small travel fee may apply for locations more than 25 miles from our shop, but most calls fall within our standard service radius. If you’re unsure, just ask—chances are we’re already helping a neighbor down the road.