Burst Pipes
Burst Pipes | Emergency Plumbing | Plumbing | Jasper
When a burst pipe turns your Jasper home into a wading pool, you don’t have time to hunt for a slow-to-answer contractor—you need emergency plumbing that shows up fast, works clean, and stops the damage in its tracks. HEP’s certified technicians are on call 24/7, arriving with fully stocked vans, advanced leak-detection gear, and the experience to repair copper, PEX, or PVC lines on the first visit. We isolate the break, drain excess water, and restore full pressure while protecting floors, walls, and cherished belongings from further harm.
From frigid winter ruptures to unexpected pinhole leaks behind the drywall, every minute counts. That’s why our transparent, up-front pricing, real-time arrival tracking, and satisfaction guarantee turn a stressful crisis into a problem solved. Keep our number on speed dial, and lean on the local pros who make emergency plumbing feel a little less like an emergency—and a lot more like peace of mind.
FAQs
What should I do immediately after discovering a burst pipe in my Jasper home?
First, shut off your main water supply valve—usually located where the main line enters your house or near the water meter—to stop the flow of water. Next, switch off electricity to any affected areas if water is near outlets or appliances. Open nearby faucets to drain remaining water and relieve pressure, then move valuables and soak up standing water with towels or a wet/dry vacuum. Finally, call our Jasper emergency plumbing line so a licensed technician can be dispatched right away.
Are your emergency plumbers available 24/7 in Jasper, and how quickly can you arrive?
Yes. Our team is on call 24 hours a day, 7 days a week—including nights, weekends, and holidays. Because we’re locally based in Jasper, our average response time within city limits is 30–60 minutes. For surrounding rural areas, arrival is typically within 90 minutes, weather and road conditions permitting.
How can I tell if a pipe has burst behind a wall or under the floor?
Common warning signs include unexplained drops in water pressure, sudden spikes in your water bill, damp or warm spots on walls or floors, moldy odors, discoloration or bubbling paint and drywall, and the sound of running water when taps are turned off. If you notice any of these, shut off your main valve and contact us for leak detection. We use infrared cameras, acoustic listening devices, and moisture meters to pinpoint hidden bursts without tearing out large sections of drywall.
Will my homeowners insurance cover the cost of repairing a burst pipe?
Most standard homeowners policies cover sudden and accidental water damage, including burst pipes, as long as the home was properly maintained and heated. Coverage usually includes both pipe repair and resulting water damage to walls, floors, and belongings. However, damage from long-term leaks or neglect may be excluded. We can provide detailed service documentation and assist you with the claim process by working directly with your adjuster.
How do you repair a burst pipe, and will you replace damaged drywall or flooring?
After isolating the damaged section, our plumbers cut out the ruptured pipe and install a new copper, PEX, or PVC segment using industry-approved couplings. In freezing-related bursts, we also check nearby pipes for stress cracks. Once the plumbing is restored and pressure-tested, we can coordinate with our in-house restoration team or your preferred contractor to handle structural repairs—drywall replacement, flooring removal, drying, and mold remediation—so you have a single point of contact from start to finish.
How can I prevent my pipes from bursting again in the future?
• Keep your thermostat at 55 °F (12 °C) or higher during cold snaps, even if you’re away. • Insulate exposed pipes in unheated spaces—crawlspaces, attics, garages—with foam sleeves or heat tape. • Disconnect and drain outdoor hoses, and shut off/bleed exterior spigots before winter. • Install a pressure-reducing valve if your household water pressure regularly exceeds 80 psi. • Schedule an annual plumbing inspection to catch corrosion, loose fittings, or developing leaks early. Our preventive maintenance plans for Jasper homeowners include winterization checks and discounted emergency calls.