Experienced Team
Experienced Team | Plumbing | Jamestown
When a pipe springs a leak or a renovation dream starts to take shape in Jamestown, HEP’s seasoned professionals are just around the corner. With decades of collective experience and a passion for precision, our crew handles everything from meticulous fixture installations to swift emergency repairs—always with transparent pricing and genuine local courtesy. Count on us for responsive service, tidy workspaces, and solutions that last long after the tools are packed away.
Homeowners and businesses alike trust HEP because we treat every project as if it’s happening in our own homes. Day or night, our fully equipped vans roll out ready for diagnostics, parts replacement, and preventative maintenance, ensuring your plumbing keeps flowing smoothly year-round. When reliability, craftsmanship, and hometown care matter most, Jamestown turns to HEP.
FAQs
What types of plumbing services does your Jamestown team handle?
Our experienced plumbers cover the full spectrum of residential and light-commercial plumbing in Jamestown, including leak detection and repair, drain cleaning, water-heater installation and maintenance, sewer line inspection with camera technology, fixture upgrades, sump-pump service, whole-home repiping, and code compliance inspections for remodels or property sales.
Are your plumbers licensed, insured, and familiar with Jamestown codes?
Yes. Every technician on our team holds a current North Dakota Journeyman or Master Plumber license, maintains full liability and workers’-comp insurance, and receives ongoing training on Jamestown City Building & Inspection Division requirements and the 2024 UPC/IPC updates. This ensures your project meets or exceeds all local safety and quality standards.
Do you provide 24/7 emergency plumbing service in Jamestown?
Absolutely. Burst pipes, sewer backups, and failed water heaters don’t keep office hours, so we have an on-call crew available day and night, weekends, and holidays. Call our main number and you’ll be routed to a live dispatcher who can deploy a fully stocked service truck to most Jamestown addresses within 60 minutes.
How quickly can you schedule non-emergency work, and what is your arrival window?
For routine jobs we can usually book an appointment within 24–48 hours. We offer two-hour arrival windows (e.g., 8–10 a.m. or 1–3 p.m.) so you’re not waiting all day, and we send a text or call 30 minutes before we arrive. Larger projects such as bathroom remodels are typically scheduled one to two weeks in advance to coordinate permits and materials.
Do you back your work with any warranties or satisfaction guarantees?
Yes. All labor is backed by a written one-year workmanship warranty, and many products (water heaters, faucets, pumps) carry manufacturer warranties ranging from three years to lifetime. If any workmanship-related issue arises within the warranty period, we return at no charge to make it right. We also offer optional extended protection plans for added peace of mind.
When should I consider whole-house repiping in Jamestown’s older homes?
If your property was built before 1970 and still has galvanized steel or early copper piping, you may notice rusty water, recurring pinhole leaks, low pressure, or uneven temperatures. Jamestown’s mineral-rich water and freeze-thaw cycles accelerate corrosion in these materials. A camera inspection and pressure test can confirm the pipe condition; if multiple leaks or heavy scaling are present, repiping with PEX-A or L-type copper is often more cost-effective than repeated repairs and can increase home value.