Local Community

HEPLocal Community

Local Community | Heating and Air Conditioning | Jamestown

When Jamestown’s seasons swing from crisp lakefront chills to sun-soaked afternoons, HEP is the neighbor you call for dependable heating and air conditioning. Our licensed technicians live and work right here in Chautauqua County, so they know exactly how to tune a furnace for a snowy Nor’easter or balance an A/C system for humid July nights. From emergency repairs to energy-smart upgrades, we arrive on time, treat your home like our own, and back every job with the famous “Happy HEP” promise.

What sets us apart is community commitment. We sponsor local events, train apprentices from area trade schools, and keep our dispatch center staffed 24/7 because comfort can’t wait until Monday. Whether you’re restoring a historic Jamestown bungalow or building new on the outskirts, count on HEP for honest pricing, clear communication, and year-round peace of mind. Your comfort is our craft—delivered by neighbors who care.

FAQs

What HVAC services do you offer to homeowners and businesses in Jamestown?

We provide complete heating, cooling, and indoor air-quality services for Jamestown and the surrounding Chautauqua County area. That includes furnace and boiler installation, air-conditioner replacement, heat-pump and ductless mini-split systems, annual maintenance tune-ups, 24/7 emergency repairs, indoor air-quality upgrades (humidifiers, dehumidifiers, air cleaners, and UV lights), ductwork design, and smart-thermostat integration.

How often should I have my furnace or air conditioner serviced?

Because Jamestown experiences cold, snowy winters and humid summers, we recommend two maintenance visits per year: a heating tune-up in early fall (September–October) and an AC tune-up in spring (April–May). Regular service keeps equipment efficient, catches small issues before they become breakdowns, protects manufacturer warranties, and can lower energy bills by up to 15%.

Do you offer 24/7 emergency HVAC repair in Jamestown?

Yes. Our technicians are on call around the clock, including weekends and holidays. If your furnace quits on a frigid January night or your AC stops during a July heat wave, call our emergency line. A live local dispatcher will answer, and we usually arrive within two hours anywhere in the Jamestown city limits or nearby towns such as Falconer, Lakewood, and Frewsburg.

What rebates or incentives are available for upgrading to high-efficiency equipment?

New York State’s NYSERDA program, National Fuel Gas, and National Grid often provide rebates for ENERGY STAR® furnaces, boilers, central air conditioners, heat pumps, and smart thermostats. Incentives can range from $50 for a Wi-Fi thermostat to $1,000+ for a high-efficiency heat pump or gas furnace. We handle all paperwork, verify eligibility, and can apply the rebate as an instant discount on your invoice.

Do you offer financing for new HVAC systems?

Absolutely. We partner with reputable lenders to provide flexible financing plans, including 0% APR promotional periods up to 18 months or low-payment options stretched over 5–10 years. Approval decisions are quick (typically under 10 minutes) and only require basic information. Financing allows you to enjoy greater comfort and efficiency now while spreading the cost over time.

How can I improve indoor air quality during Jamestown’s long heating season?

Because windows stay closed for months, indoor pollutants can build up. We offer whole-home humidifiers to maintain healthy humidity levels (30–50%), high-MERV pleated filters or media air cleaners to capture dust and allergens, UV germicidal lights to neutralize mold and bacteria inside the air handler, and energy-recovery ventilators (ERVs) that bring in fresh air without significant heat loss. Our technicians can test your home’s air and recommend the best combination for your needs.

HEP
Book Online
(423) 819-7773