- HEP
- Cutting-edge Generators
Cutting-edge Generators
Cutting-edge Generators | Generators | Electrical | Jamestown
Feel the assurance of uninterrupted power in Jamestown with HEP’s cutting-edge line of generators, engineered for instant response when the grid blinks. Each whisper-quiet unit marries rugged industrial components with smart, cloud-connected controls, so you can monitor performance, fuel levels, and maintenance alerts right from your phone. Whether a lake-effect storm knocks out the neighborhood or you’re powering a remote construction site, these compact dynamos switch on seamlessly, keeping lights bright, servers humming, and productivity on track.
Behind every install stands HEP’s local team of certified technicians, ready 24/7 with rapid delivery, custom load assessments, and turnkey service plans that extend the life of your generators for years. From first spark to final handshake, we’re committed to giving Jamestown businesses and homeowners the confidence to dream bigger—because when the power is reliable, so is everything you do.
FAQs
What types of cutting-edge generators do you offer in Jamestown?
We supply a full line of residential, commercial, and industrial generators ranging from 7 kW portable inverters to 2 MW industrial standby units. Our catalog includes high-efficiency diesel, natural-gas, and bi-fuel models, as well as state-of-the-art inverter generators that deliver ultra-clean power for sensitive electronics. All units feature digital load-management, low-emission engines, and remote-monitoring capability via smartphone or desktop.
How do I determine the correct generator size for my home or business?
Start by listing the appliances, HVAC systems, machinery, and any critical equipment you want powered during an outage. Note their starting (surge) and running wattages. Add the highest surge wattage to the total running wattage to get the minimum kilowatt rating. Because Jamestown experiences harsh winters, we recommend adding a 10-15 % margin for electric heat strips, sump pumps, and other seasonal loads. Our technicians provide free on-site assessments, load calculations, and a detailed proposal so you get a generator that meets code and operates at optimal efficiency.
Do you handle permits and installation in Jamestown?
Yes. We are a turnkey provider: our certified electricians obtain all City of Jamestown and Chautauqua County permits, coordinate gas or diesel line upgrades, pour the concrete pad, install the automatic transfer switch (ATS), and commission the generator. We schedule the electrical inspection and deliver a signed Certificate of Compliance so your installation is fully code-compliant and ready for insurer approval.
How often should my generator be serviced, and what does maintenance include?
For most standby units, manufacturers recommend maintenance every 6 months or after 150 operating hours—whichever comes first. A standard service visit includes oil and filter change, coolant and fuel-system inspection, battery load test, firmware update, transfer-switch exercise, and a full on-load test. Because Jamestown’s cold temperatures can gel diesel fuel, we also check fuel quality and add anti-gelling treatment when needed. Enrolling in our preventive maintenance plan locks in priority service and discounted parts.
What kind of warranty protection do your generators come with?
Residential units carry a 5-year / 2,000-hour limited warranty that covers parts, labor, and travel in Jamestown. Commercial models include a 2-year comprehensive warranty with optional extensions up to 10 years. Industrial sets ship with a 1-year / 3,000-hour warranty, extendable to 5 years. Our factory-trained technicians perform all warranty repairs on-site, so there is no need to ship the generator back to the manufacturer.
Can your generators integrate with solar panels or other renewable systems?
Absolutely. Many of our cutting-edge generators feature hybrid-ready controllers that communicate with solar inverters and battery storage via Modbus, CAN bus, or Ethernet. During a grid outage, the controller prioritizes renewable power and only starts the generator when battery state-of-charge drops below a preset threshold, minimizing fuel consumption and emissions. We can retrofit existing solar arrays in Jamestown with an automatic transfer switch and hybrid controller, allowing seamless transition between solar, battery, utility, and generator power.