- HEP
- Air Conditioning Services
Air Conditioning Services
Air Conditioning Services | Ventilation and Air Quality | Heating and Air Conditioning | Jacksboro
When East Tennessee’s weather swings from sizzling summers to frosty winters, HEP’s seasoned technicians keep Jacksboro homes perfectly balanced. We pair precision heating and cooling repairs with proactive maintenance, so your system runs efficiently all year long—and we never overlook the crucial link between comfort, ventilation and air quality. From cleaning clogged condensate lines to adjusting dampers for ideal airflow, every service call is an opportunity to boost the freshness you feel in each breath.
Need more than temperature control? Our team installs high-performance filters, UV lights, and energy-saving ERV systems that whisk away pollutants while preserving indoor humidity. Whether you’re battling allergy-triggering dust from Norris Lake breezes or lingering odors from last night’s cookout, we design custom solutions that fit your home and budget. Choose HEP, and discover how a focus on ventilation and air quality turns reliable HVAC service into a healthier way to live.
FAQs
What types of heating and air-conditioning systems do you service in the Jacksboro area?
We work on every major residential and light-commercial HVAC platform found in Jacksboro—central split systems, heat pumps, gas furnaces, ductless mini-splits, package units, and rooftop systems. Our technicians are factory-trained on leading brands such as Trane, Carrier, Rheem, Goodman, and Lennox, and we keep an inventory of common parts on our trucks to finish most repairs in a single visit. Whether your equipment is 1 year old or 20, we can diagnose, repair, replace, or maintain it to factory specifications while meeting all local building and energy codes.
How often should I schedule maintenance given Jacksboro’s climate?
Because Jacksboro sees hot, humid summers and occasional cold snaps in winter, we recommend a minimum of two professional tune-ups a year—one in spring for your cooling equipment and one in fall for heating. Regular maintenance includes inspecting refrigerant levels, cleaning condenser and evaporator coils, tightening electrical connections, lubricating motors, checking gas pressures, and calibrating thermostats. Consistent service can improve energy efficiency by up to 15 %, reduce unexpected breakdowns, and prolong equipment life by several years. Ask about our Comfort Club plan for discounted bi-annual visits, priority scheduling, and specials on parts and accessories.
Do you offer indoor air-quality solutions beyond basic heating and cooling?
Yes. Many Jacksboro homes battle allergens, dust, and high humidity that standard HVAC filters can’t fully handle. We install whole-home media air cleaners, hospital-grade HEPA filtration, UV-C germicidal lamps, and electronic air purifiers that capture particles down to 0.3 microns. For moisture problems, we can integrate dehumidifiers directly into your ductwork, keeping indoor relative humidity between 40 % and 50 % to prevent mold growth. We also provide energy-recovery ventilators (ERVs) that bring in fresh outdoor air while conserving conditioned energy—ideal for tightly sealed, newer homes.
What should I do if my AC stops working during a Jacksboro heatwave?
First, turn the system off at the thermostat to prevent compressor damage, check your breaker and air filter for obvious issues, and make sure the outdoor unit is clear of debris. If that doesn’t restore cooling, call our 24/7 emergency line. We keep technicians on standby during peak summer months and can usually arrive within two hours inside Jacksboro city limits. Temporary portable units are available for medically sensitive customers. All emergency repairs carry the same 1-year part and labor warranty as our scheduled service work.
How can I reduce my energy bills without sacrificing comfort?
Start by sealing duct leaks—up to 30 % of conditioned air in Jacksboro homes is lost through gaps and uninsulated attic ducts. Next, upgrade to a programmable or smart thermostat and set it to 78 °F cooling / 68 °F heating when you’re home, adjusting 7–10 °F higher or lower when away. If your unit is 10–12 years old, consider a high-efficiency 16–20 SEER2 heat pump or AC paired with a variable-speed blower; the energy savings can cut monthly bills by 25 % or more. We provide free load calculations to ensure right-sizing and can explain applicable Oncor and federal tax rebates for qualifying upgrades.
What payment options and warranties do you offer on new system installs?
We understand a full HVAC replacement is a major investment, so we partner with multiple lenders to provide 0 % APR financing for up to 18 months or low-payment plans spread over 5–10 years, subject to credit approval. All new systems include a 10-year manufacturer parts warranty, and we add our own 2-year labor warranty at no extra charge. Extended 12-year parts and labor coverage is available for a modest fee. Before installation, you’ll receive a written proposal outlining equipment model numbers, efficiency ratings, total costs, and any available utility or tax incentives so you can make an informed decision.