Reliable Service
Reliable Service | Emergency Plumbing | Plumbing | Jacksboro
When the unexpected strikes your pipes or fixtures, Jacksboro homeowners know they can count on HEP’s reliable, around-the-clock experts. Our licensed, background-checked technicians arrive fast, fully stocked, and ready to tackle leaks, clogs, burst lines, or water-heater failures—restoring comfort before costly damage spreads. Because we live and work right here in Campbell County, we treat every call like it’s our own home, backing all labor with clear, upfront prices and iron-clad satisfaction guarantees.
From midnight floods to sunrise sewer backups, your single call for emergency plumbing activates a fleet of GPS-tracked service vehicles and courteous pros who explain every step and leave no mess behind. Discover why neighbors keep our number on speed dial: dependable craftsmanship, transparent communication, and genuine care for your property—24 hours a day, seven days a week.
FAQs
What types of emergency plumbing issues do you handle in Jacksboro?
Our team is equipped to tackle any urgent plumbing problem, including burst or frozen pipes, severe drain blockages, overflowing toilets, water heater failures, gas line leaks, and major sewer backups. If it’s causing flooding, health risks, or interrupting critical utilities in your Jacksboro home or business, we’ll dispatch a technician right away.
How quickly can you arrive after I call for emergency service?
Because we keep fully stocked service vehicles strategically stationed in and around Jacksboro, our average on-site response time is 60 minutes or less—day or night. We operate 24/7/365, including holidays. When you call, our dispatcher immediately routes the closest licensed plumber to your location so water damage and safety hazards are minimized.
Are your plumbers licensed, insured, and background-checked?
Absolutely. Every emergency technician we send to your Jacksboro property is state-licensed, fully insured, and has passed comprehensive background and drug screenings. We also carry both liability and workers’ compensation coverage, protecting you from any potential job-site risks.
How do you charge for emergency plumbing services?
We believe in transparent, up-front pricing. After a quick on-site assessment, the plumber will present a flat-rate quote that covers labor, parts, and any after-hours or holiday surcharges. You’ll never see hidden fees or hourly add-ons. We accept major credit cards, checks, and offer financing for larger repairs such as main line replacements.
What should I do while waiting for the plumber to arrive?
If safe to do so, turn off the main water supply to stop additional flooding. Shut off electricity to affected areas when there’s standing water. For gas leaks, leave the building immediately and avoid operating electrical switches or phones inside. Once you’re safe, call us with any updates so our technician arrives with the right tools and parts.
Will you work with my homeowners insurance on water-damage claims?
Yes. We document the emergency with photos, videos, and detailed reports that align with insurance carrier requirements. Upon request, we can bill directly to many insurers or provide all paperwork so you can file quickly. Our goal is to make the recovery process as smooth as possible for Jacksboro residents dealing with unexpected plumbing disasters.