Customer Satisfaction
Customer Satisfaction | Toilet Upgrades and Replacements | Plumbing | Huntsville
Whether you’re dreaming of a spa-like master bath or simply tired of wrestling with an outdated commode, HEP’s licensed plumbers make toilet upgrades and replacements in Huntsville surprisingly easy. We’ll guide you through water-saving models, comfort-height designs, and sleek touch-free flush options, then handle every bolt, seal, and disposal detail with precision. Our crew shows up on time, protects your flooring, and leaves the workspace spotless—so the only thing you’ll notice is a quieter, more efficient flush.
Because we’re rooted in customer satisfaction, your job isn’t finished until you’re thrilled. From transparent, upfront pricing to our rock-solid workmanship warranty, HEP delivers peace of mind long after we pull out of the driveway. Ready to elevate your bathroom and lower your water bill? Book today and experience why Huntsville homeowners keep turning to HEP for confidence-building plumbing solutions.
FAQs
When is it better to replace my toilet instead of repairing it?
Replacement is usually recommended when the porcelain bowl or tank is cracked, the toilet is more than 20 years old, you experience frequent clogs or constant running, or it uses more than 1.6 gallons per flush (gpf). Older models can consume up to 3.5 gpf, driving up your water bill. A new WaterSense-certified toilet saves water, reduces repair costs, and eliminates the risk of sudden leaks that could damage your Huntsville home.
What kinds of high-efficiency toilets are available for Huntsville homeowners?
The most popular options are single-flush gravity toilets (1.28 gpf), dual-flush toilets (0.8 gpf for liquids, 1.28 gpf for solids), pressure-assisted toilets for commercial-grade flushing power, and comfort-height or ADA-compliant models for easier sitting and standing. All of these come in round, elongated, and compact elongated bowl shapes. We help you compare flush performance, bowl height, rough-in size, and style so you choose a toilet that fits your budget, bathroom layout, and water-saving goals.
How long will a toilet replacement take and will my bathroom be out of service?
A straightforward, same-location replacement typically takes 2–4 hours. This time includes shutting off the water, draining and removing the old unit, inspecting the flange, installing a new wax (or rubber) seal, setting and leveling the new toilet, reconnecting the supply line, and full leak-testing. We schedule at your convenience, protect flooring with drop cloths, and clean up afterward. Your bathroom is only unusable during the installation window; once we finish, the toilet is ready for immediate use.
Do I need a permit for a toilet replacement in Huntsville, and can you handle it?
For a like-for-like swap—installing the new toilet in the exact same location—the City of Huntsville does not normally require a plumbing permit. If the project involves relocating the drain line or modifying the potable water piping, a permit and inspection are required. Our licensed plumbers stay current with local codes, let you know if a permit is necessary, and can file all paperwork and arrange inspection on your behalf, so you stay fully compliant without the hassle.
What is included in your toilet upgrade service and how much should I budget?
Our turnkey service covers: recommendations on the best toilet model, delivery of the new unit, removal and eco-friendly disposal of the old toilet, new wax or rubber ring, stainless-steel supply line, flange inspection/repair, professional installation, flush and leak testing, and haul-away of all packaging. Standard replacements in Huntsville average $350–$550 with a customer-supplied toilet or $650–$1,100 with a premium toilet supplied by us. Every install includes a one-year labor warranty plus the manufacturer’s parts warranty.
How will upgrading my toilet lower my water bill and benefit the environment?
A WaterSense-labeled high-efficiency toilet uses no more than 1.28 gpf versus the 3.5 gpf of many pre-1994 models. That’s a 60 percent savings per flush—up to 13,000 gallons per year for a family of four. At Huntsville’s average water rate, you can save $80–$110 annually, meaning a new toilet can pay for itself in a few years. Using less water also reduces energy used at municipal treatment plants, helping conserve the Tennessee River watershed and cutting your household’s environmental footprint.