- HEP
- Experienced Professionals
Experienced Professionals
Experienced Professionals | Heating and Air Conditioning | Huntsville
When the Tennessee Valley shifts from sweltering summers to brisk winter mornings, you want a team that treats your comfort like a mission. HEP’s seasoned technicians bring decades of know-how to every thermostat check, duct repair, and system upgrade, combining meticulous workmanship with neighborly courtesy that has made us a trusted name in Huntsville homes and businesses. We listen first, advise honestly, and arrive on time with fully stocked vans—so your day isn’t derailed by surprise parts runs or hidden fees.
Whether you’re fine-tuning an aging furnace, installing a high-efficiency heat pump, or chasing down that stubborn rattle in the vents, our professionals keep you informed at every step. With 24/7 emergency response and industry-leading warranties, we make sure your heating and air conditioning system delivers dependable comfort, lower energy bills, and peace of mind season after season.
FAQs
What heating and air-conditioning services do your experienced professionals provide in Huntsville?
Our team handles every phase of residential and light–commercial HVAC work, including new system design and installation, equipment replacement, comprehensive repairs, seasonal tune-ups, indoor-air-quality upgrades, ductwork sealing and fabrication, smart thermostat integration, and 24/7 emergency support. Because we are based in Huntsville, we are familiar with the region’s mixed-climate demands and can recommend solutions that keep homes comfortable through humid summers and occasionally frigid winters.
Are your technicians licensed, certified, and insured?
Yes. All field technicians hold active Alabama HVAC contractor licenses, EPA Section 608 refrigerant certifications, NATE (North American Technician Excellence) credentials, and manufacturer-specific training certificates. The company also carries full general-liability and workers-compensation insurance, so homeowners and businesses are fully protected while work is being performed.
How fast can you respond to an HVAC emergency in the Huntsville area?
Because our dispatch center and parts warehouse are located on the south side of Huntsville, most service calls inside Madison County receive a technician in 2 hours or less—day or night. We keep fully stocked service vans on rotating on-call shifts, allowing us to resolve the majority of no-heat or no-cool emergencies on the first visit without waiting for parts.
Which HVAC brands and models do you service or install?
Our professionals are factory-trained on the major brands popular in North Alabama, including Trane, Carrier, Lennox, Rheem, Goodman, Daikin, and Mitsubishi Electric. We can service any make or model, even if we did not originally install the equipment. For new installations, we offer a curated lineup of high-efficiency heat pumps, gas furnaces, and ductless systems that meet or exceed ENERGY STAR® standards and qualify for current federal, state, and utility rebates.
Can upgrading my system really lower energy bills in Huntsville’s climate?
Absolutely. Replacing a 10- to 15-year-old 10 SEER air conditioner with a modern 18–20 SEER variable-speed heat pump can cut summer cooling costs by up to 40 %. In winter, dual-fuel hybrid systems switch between a heat pump and a high-efficiency gas furnace to optimize comfort and fuel usage. We perform a free load calculation and cost-benefit analysis so you can see the projected savings before committing to any upgrade.
Do you offer preventative-maintenance plans, and what do they include?
Yes. Our ComfortGuard plan provides two precision tune-ups per year—one before cooling season and one before heating season. Each visit includes coil cleaning, refrigerant-level check, electrical inspection, airflow measurement, thermostat calibration, and a written performance report. Members receive priority scheduling, a 15 % discount on repairs, no overtime charges, and a transferable maintenance record that can boost home resale value.