Water Damage
Water Damage | Emergency Plumbing | Plumbing | Huntsville
When a burst pipe turns your Huntsville home into a wading pool, speed is everything. HEP’s licensed technicians arrive fast—day or night—to cut off water flow, locate hidden leaks, and start the drying process before mold or structural issues set in. We bring infrared cameras, industrial extractors, and years of know-how to every call, so you get more than a patch; you get a plan that restores your property and your peace of mind.
From the first Help, my ceiling is dripping! to the final moisture reading, our team stays in constant communication, explains every option, and never surprises you with vague pricing. That’s why neighbors all over Madison County trust HEP for emergency plumbing and water-damage restoration in a single seamless service. Call now, and see how fast a disaster can turn into a distant memory.
FAQs
What should I do immediately after discovering water damage in my Huntsville home?
First, shut off the main water supply to stop the flow. If water is near electrical outlets or appliances, turn off the power at the breaker box—only if it is safe to do so. Next, call our 24/7 emergency plumbing line. While you wait, move valuables to a dry area, place towels or buckets to collect drips, and take photos or videos of the damage for insurance purposes. Quick action limits structural damage, mold growth, and repair costs.
How fast can your emergency plumbers reach my property in Huntsville?
Because our technicians are strategically dispatched from multiple locations around Huntsville, our average on-site response time is 60 minutes or less. We operate 24 hours a day, 365 days a year—including nights, weekends, and holidays—so you never have to wait until morning for help.
Do you handle insurance claims for water damage repairs?
Yes. We work directly with all major homeowners’ insurance carriers. Our team documents the damage with photos, moisture readings, and a detailed scope of work, then submits the information to your adjuster. This streamlines the claim process and helps you receive fair coverage for both the plumbing repair and any restoration work needed.
What plumbing issues are considered emergencies when it comes to water damage?
An issue is an emergency if delay will cause significant property damage or safety hazards. Common examples include burst or frozen pipes, slab leaks, overflowing toilets or washing machines, water-heater failures, sewage backups, and any active leak that is saturating walls, ceilings, or flooring. Call us immediately if you see standing water or hear running water you can’t locate.
How do you find hidden leaks or moisture behind walls and floors?
Our licensed plumbers pair visual inspections with advanced technology: infrared thermal cameras to spot temperature differences, non-invasive moisture meters to measure dampness inside materials, borescopes to look inside cavities, and pressure testing to pinpoint pipe leaks. These tools allow us to locate the source without unnecessary demolition, saving you time and money.
Can you handle both the plumbing repair and the water damage restoration?
Absolutely. We provide full-service solutions: emergency shut-off and leak repair, water extraction, structural drying with industrial dehumidifiers and air movers, antimicrobial treatments to prevent mold, and final rebuild services such as drywall replacement, flooring, and paint. Having one contractor coordinate the entire process speeds up recovery and ensures consistent quality.