Personalized Service
Personalized Service | Heating and Air Conditioning | Huntland
When the breeze off the Cumberland turns icy or the Tennessee sun starts to roar, Huntland homeowners count on HEP for true peace of mind. Our licensed technicians don’t arrive with a one-size-fits-all checklist—they show up ready to listen, inspect, and craft a solution as unique as your home. From whisper-quiet system upgrades to energy-saving tune-ups, we treat every appointment like we’re working in our own living room, ensuring your heating and air conditioning perform flawlessly all year long.
Because life doesn’t pause for a breakdown, we’re here whenever you need us—nights, weekends, even those surprise holiday mornings. You’ll get upfront pricing, clear communication, and courteous professionals who leave your space spotless. Choose HEP in Huntland and feel the difference a truly personalized service team can make; your comfort is our hometown promise.
FAQs
What heating and air-conditioning services do you offer in Huntland?
We handle the full spectrum of residential and light-commercial HVAC needs for Huntland homeowners and businesses, including new system design and installation, replacement of aging equipment, precision repairs on furnaces, heat pumps, mini-splits, and central air units, seasonal tune-ups, indoor air-quality upgrades such as humidifiers and air cleaners, and ductwork inspection or modification. Because we live and work in Franklin County, our team is familiar with local building codes, typical home construction styles, and the climate challenges specific to Huntland.
How fast can you get to my home in an HVAC emergency?
Our technicians are on call 24/7 for Huntland customers. Once you place an emergency request, we dispatch the closest available technician—usually arriving within 1–2 hours inside town limits and within 3 hours to outlying rural addresses. Our service trucks are stocked with common replacement parts, so most no-heat or no-cool situations are resolved during the first visit.
Which equipment brands do you service or install?
We are an authorized dealer for Trane and Rheem, but our technicians are factory-trained to diagnose, repair, and maintain all major HVAC brands, including Carrier, Lennox, Goodman, York, Amana, Bryant, and Daikin. That means you can keep your existing warranty intact and avoid paying premium manufacturer service rates while still receiving expert care.
Are your technicians certified and insured?
Yes. Every field technician holds EPA Section 608 refrigerant certification and either NATE or HVAC Excellence credentials. We also require ongoing training hours each year to stay current with evolving technology and code changes. The company carries $2 million in general liability insurance and full workers’ compensation coverage, protecting you from liability during any service visit.
How can I lower my energy bills with your personalized HVAC solutions?
First, we perform a complimentary in-home energy assessment that examines insulation levels, duct leakage, equipment efficiency, and thermostat settings. Based on the findings, we may recommend high-efficiency heat pumps that qualify for TVA incentives, programmable or smart thermostats, duct sealing, or zoning systems that let you heat or cool only the rooms in use. Customers who implement our recommendations typically see 15–35 percent savings on annual utility costs.
Do you offer maintenance plans, and what’s included?
Our Comfort Club plan provides two precision tune-ups per year—one in spring for cooling and one in fall for heating. Each visit includes cleaning indoor and outdoor coils, checking refrigerant charge, calibrating thermostats, tightening electrical connections, testing safety controls, and replacing standard air filters. Members receive priority scheduling, a 15 percent discount on parts and labor, and no after-hours service fees, helping you avoid surprise breakdowns and keep warranties valid.