Expert Craftsmanship
Expert Craftsmanship | Heating and Air Conditioning | Hixson
When the Tennessee temperatures swing from frosty mornings on Chickamauga Lake to steamy afternoons on Dayton Boulevard, HEP’s elite team is on standby to keep your home perfectly balanced. Our seasoned technicians blend old-school know-how with cutting-edge tools, arriving in fully stocked trucks ready to diagnose, repair, or replace any system with precision. From custom ductwork that maximizes airflow to meticulous installations that protect manufacturer warranties, every detail is handled with the pride of true craftsmanship—because your comfort is our hometown reputation.
Homeowners across Hixson call us whenever their heating and air conditioning falters, and for good reason. We offer transparent, upfront pricing, flexible financing, and a satisfaction guarantee that turns first-time customers into lifelong partners. Whether you need an energy-efficient upgrade, urgent 24/7 repair, or simply a tune-up before the next season hits, one call to HEP delivers dependable comfort you can feel—and service you’ll remember.
FAQs
What heating and air-conditioning services do you provide in Hixson?
We handle the full HVAC life cycle for both homes and light-commercial properties—including installation, replacement, repair, seasonal maintenance, indoor-air-quality upgrades, ductwork design, and smart-thermostat integration. Whether you need a high-efficiency heat pump for Tennessee’s mild winters or a robust central AC to battle humid summers, our NATE-certified technicians deliver turnkey, code-compliant solutions.
How fast can you respond to an HVAC emergency?
Our Hixson dispatch center is staffed 24/7. Calls received before noon typically get same-day service; after-hours or weekend emergencies are handled within 2–4 hours. A fully stocked service van is routed to your address so most breakdowns—failed compressors, igniters, or refrigerant leaks—are fixed on the first visit.
Why is regular HVAC maintenance important in the Chattanooga/Hixson climate?
High summer humidity and frequent pollen in the Tennessee Valley put extra strain on equipment. Semi-annual tune-ups keep coils clean, maintain correct refrigerant charge, verify gas-pressure and airflow, and catch worn parts before they fail. Customers in our Precision Maintenance Plan see up to 20 % lower utility bills, fewer breakdowns, and manufacturer warranty compliance.
What HVAC brands do you install and service?
As an independent contractor we recommend systems from Carrier, Trane, Lennox, Rheem, and Mitsubishi Electric, but our technicians are factory-trained to repair any major brand—including Goodman, York, American Standard, Bryant, and Amana. This flexibility lets us match the best equipment to your budget, home size, and efficiency goals.
Do you offer financing, rebates, or tax incentives for new systems?
Yes. Through our lending partners we provide zero-down, low-interest financing up to 120 months. We also file TVA EnergyRight rebates and guide homeowners through federal tax credits under the Inflation Reduction Act—worth up to $2,000 for qualifying heat pumps and $600 for high-efficiency furnaces or AC coils.
Are your technicians licensed, insured, and background-checked?
Absolutely. All field staff hold Tennessee Mechanical Contractor licenses, NATE or EPA 608 certifications, and undergo annual safety training. We carry $2 million in liability coverage and workers’ compensation, and every technician passes a third-party background and drug screening before entering your home.