Reliable Service
Reliable Service | Electrical | Hixson
When lights flicker, breakers trip, or a new appliance needs safe wiring, HEP is the neighbor Hixson trusts. Our certified technicians arrive on-time, listen to your concerns, and use state-of-the-art diagnostic tools to pinpoint issues fast. From whole-home surge protection and panel upgrades to smart-home integrations, every electrical repair or installation is backed by transparent pricing and a satisfaction guarantee.
Because emergencies rarely wait for business hours, we keep fully stocked vans on the road 24/7. You’ll get courteous pros who respect your home, explain options in plain language, and clean up when the job is done—so the only thing we leave behind is peace of mind. Discover why families and businesses alike rely on HEP for reliable service that keeps Hixson powered up and safe.
FAQs
What types of electrical services do you provide to homeowners and businesses in Hixson?
Our team handles a full spectrum of electrical work, including troubleshooting and repairing outlets or breakers, complete rewiring, panel upgrades, new construction wiring, lighting design and installation (indoor, outdoor, and landscape), surge-protection systems, EV-charger installation, generator setup, and scheduled maintenance programs for commercial facilities. Whether you need a simple ceiling-fan hookup or a full service upgrade, we have the training and equipment to complete the job safely and efficiently.
Are your electricians licensed, insured, and trained to work in Tennessee?
Yes. Every technician who arrives at your door holds an active Tennessee journeyman or master electrician license and is covered by general liability and workers’ compensation insurance. We also require ongoing continuing-education courses in the latest National Electrical Code updates, safety practices, and new technologies, so you can be confident the work meets or exceeds local and state requirements.
How quickly can you respond to an electrical emergency in the Hixson area?
We maintain a 24/7 emergency dispatch line staffed by live representatives. For customers located in Hixson and the surrounding communities, our on-call crews can typically reach your property within 60–90 minutes of your call—often sooner during normal business hours. Trucks are stocked with the most common breakers, wiring, outlets, and diagnostic equipment so we can resolve most emergencies in a single visit.
Do you offer free estimates or upfront pricing for electrical projects?
Absolutely. For non-emergency work, we provide complimentary on-site evaluations. After inspecting the scope of your project, we present a detailed written quote that clearly lists labor, materials, permit fees, and any optional upgrades. The price you approve before work begins is the price you pay—no hidden charges or surprise add-ons when we hand you the invoice.
Can you help me upgrade my home to more energy-efficient lighting and appliances?
Yes. We specialize in LED lighting conversions, smart-home dimming and occupancy controls, ENERGY STAR appliance circuits, and whole-home energy audits. Our electricians can show you potential savings, handle fixture retrofits, pull necessary permits, and even assist with utility rebate paperwork offered through TVA and local energy-efficiency programs, making the transition hassle-free and cost-effective.
What safety measures do you follow while working on my property?
Safety is our top priority. Our crews adhere to NFPA 70E electrical safety standards, use lockout/tagout procedures, wear appropriate personal protective equipment (PPE), and set up clear work zones to protect you and your family. We obtain required city permits, schedule inspections when needed, and test all circuits with calibrated meters before restoring power. These steps ensure the finished work is code-compliant and safe for long-term use.