- HEP
- Expert Team
Expert Team
Expert Team | Electrical | Hixson
When sparks of inspiration strike, HEP’s expert team is ready to bring them to life for homes and businesses throughout Hixson. Our licensed pros combine decades of hands-on experience with a passion for problem-solving, arriving on time with fully stocked vans and a can-do attitude. From troubleshooting flickering lights to designing whole-home surge protection, we treat every project as an opportunity to make your space safer, smarter, and more energy-efficient.
Backed by transparent pricing, 24/7 emergency support, and a satisfaction guarantee, HEP is the one-call solution for all things electrical. Let us upgrade your panel, rewire that historic property, or install the latest EV charger—so you can relax knowing the job was done right the first time.
FAQs
What types of electrical services does your expert team in Hixson provide?
Our licensed electricians handle a full spectrum of residential and light-commercial work, including new construction wiring, service-panel upgrades, outlet and switch installation, dedicated circuits for appliances, interior and exterior lighting design, ceiling-fan replacement, electric-vehicle (EV) charger installation, whole-home surge protection, standby generator hookup, and detailed troubleshooting of shorts, overloads, or power-quality problems.
Are your electricians licensed and insured in Tennessee?
Yes. Every technician on our roster carries a State of Tennessee Electrical Contractor License or Journeyman Card, meets all continuing-education requirements, and is fully covered by general liability and workers’ compensation insurance. Copies of licenses and certificates of insurance are available upon request for your peace of mind.
Do you offer 24/7 emergency electrical service in Hixson, and how quickly can you arrive?
We maintain a dedicated on-call crew around the clock, 365 days a year. For emergencies such as smoking panels, partial power loss, or storm damage, we can typically be on-site anywhere in Hixson within 60 minutes. While en route, our dispatcher will walk you through immediate safety steps like shutting off the main breaker if necessary.
How much will my electrical project cost, and do you provide free estimates?
Estimates are always free and come with a detailed, line-item proposal so you can see exactly where every dollar goes. Pricing depends on factors such as materials, amperage requirements, project complexity, and code upgrades. We never begin work until you approve the written quote, and we also offer flat-rate options for common services to eliminate surprises.
What signs indicate I might need an electrical panel upgrade or whole-house rewiring?
Frequent breaker trips, lights that dim when large appliances start, warm or discolored outlets, a panel older than 25 years, aluminum branch wiring, the presence of two-prong (ungrounded) receptacles, or a recent home addition are all red flags. An inspection by our team will reveal whether a simple repair, sub-panel, or complete service upgrade is the safest and most cost-effective solution.
How can your team help me improve my home’s energy efficiency and lower my utility bills?
We offer in-home energy audits that pinpoint high-consumption circuits and inefficient fixtures. Solutions may include LED lighting retrofits, smart dimmers and occupancy sensors, programmable or Wi-Fi thermostats, power-factor correction devices for small businesses, and high-efficiency appliance circuits. We also guide you through available TVA or federal rebate programs so you can maximize your savings.