Years Of Experience

HEPYears Of Experience

Years Of Experience | Toilet Upgrades and Replacements | Plumbing | Hillsboro

For more than two decades, the licensed plumbers at HEP have been reinventing comfort in Hillsboro homes, fixing leaks one minute and installing smarter, water-saving fixtures the next. Our crew combines old-school craftsmanship with today’s most efficient technology, arriving on time with fully stocked vans and a passion for getting the job done right the first time—whether that means swapping a worn flapper or engineering a complete bathroom overhaul. Customers love that we protect their floors, clean up every stray screw, and back each install with a rock-solid satisfaction guarantee.

That commitment shines through in our specialized service for toilet upgrades and replacements. From sleek dual-flush models that trim utility bills to ADA-compliant heights that make life easier for every family member, we walk you through options, haul away the old unit, and fine-tune every connection so you can flush with confidence for years to come. Call today, and discover why Hillsboro neighbors trust HEP to turn an everyday fixture into a source of lasting peace of mind.

FAQs

How can I tell whether I should repair my existing toilet or replace it entirely?

Several warning signs point toward replacement rather than repair: persistent clogging, hairline cracks in the bowl or tank, leaking at the base, constantly running water despite new internal parts, or a toilet manufactured before 1994 that uses 3.5 gallons per flush (gpf) or more. Our Hillsboro plumbing technicians perform a detailed inspection and cost-benefit analysis. If future repair costs are likely to exceed 50 % of the price of a new unit—or if the old model is wasting water—we recommend replacement to save you money and avoid frequent service calls.

What advantages does a modern high-efficiency toilet (HET) offer Hillsboro homeowners?

Today’s HETs use as little as 1.28 gpf—or 0.8 gpf with dual-flush models—cutting water consumption by up to 60 % compared with older toilets. That translates to an average savings of 13,000 gallons and $100–$150 per year for a family of four on Hillsboro’s water rates. Additional benefits include quieter filling valves, powerful siphon-jet flush technology that minimizes clogs, sleek designs that free up bathroom space, and comfort-height seating that is easier on the knees and back.

How long does a toilet replacement take, and will my home’s water be shut off all day?

For an experienced, fully stocked crew, a straightforward like-for-like replacement usually takes 1.5–2 hours. Complex jobs—such as reworking a flange, replacing corroded shut-off valves, or installing a bidet combo—may extend the visit to 3–4 hours. We shut off water only to the individual fixture, not your entire house, so you’ll still have running water elsewhere. At the end of the appointment we test for leaks, haul away the old unit for eco-friendly disposal, and leave the work area spotless.

Will upgrading my toilet really lower my utility bills in Hillsboro’s climate?

Yes. Hillsboro’s tiered water rates mean the more gallons you use, the higher each gallon costs. Swapping a 3.5 gpf toilet for a 1.28 gpf HET on a typical 5-flush-per-person-per-day household lowers usage by about 9,000 gallons annually. That reduction usually pays back the cost of a standard HET in two to three years, even faster if you qualify for Clean Water Services or Energy Trust of Oregon rebates.

Do I need a permit to replace my toilet in Hillsboro, and do you handle the paperwork?

The City of Hillsboro does not require a plumbing permit for a like-for-like toilet swap, but a permit is needed if we relocate the fixture, alter drain lines, or install a separate bidet. As a licensed and bonded plumbing contractor, we take care of all permitting, code compliance, and inspection scheduling at no extra charge, ensuring your new installation meets Oregon Plumbing Specialty Code standards.

Which toilet brands and models do you recommend based on decades of service experience?

We favor Toto, American Standard, and Kohler for their reliable flushing systems, readily available parts, and robust porcelain glazing. Popular models among Hillsboro customers include the Toto Drake II 1.28 gpf, Kohler Cimarron comfort-height, and American Standard Cadet 3 Flowise. For customers seeking ultra-low water use, the Niagara Stealth 0.8 gpf is our go-to. We walk you through rough-in measurements, bowl shape (round vs. elongated), seat height, and optional bidet features to match your budget and style before installation.

HEP
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(423) 819-7773