- HEP
- Water Heater Services
Water Heater Services
Water Heater Services | Tank Water Heater | Plumbing | Hillsboro
When your morning shower turns frigid or the kids’ bath won’t warm up, HEP’s local pros in Hillsboro jump into action. We install, replace, and repair every make and model of tank water heater, arriving with fully stocked trucks so most fixes happen on the first visit. From accurate sizing and code-compliant hookups to haul-away of your old unit, our licensed technicians handle the entire job with clear, upfront pricing and a smile.
Customers choose HEP not just for reliable hot water, but for peace of mind. We optimize the lifespan and energy efficiency of your system through annual flushes, safety-valve checks, and honest advice about when it’s smarter to upgrade than repair. Day or night, one call brings fast service backed by 100% satisfaction—because in Hillsboro, hot water happiness starts with HEP.
FAQs
What kinds of tank water heaters do you install and service in Hillsboro?
We work on all residential gas and electric storage-tank water heaters sized 30–120 gallons, including standard atmospheric-vent, power-vent, and direct-vent models. Whether you have a newer high-efficiency unit or a 20-year-old tank, our licensed technicians can repair, maintain, or replace it. We also handle code upgrades such as seismic strapping, expansion tanks, and condensate drains required by the City of Hillsboro.
How can I tell if my tank water heater needs repair or full replacement?
Common warning signs include rusty or discolored hot water, rumbling or popping noises (caused by sediment), water pooling at the base of the tank, a pilot light that will not stay lit, or hot water that runs out faster than it used to. If the unit is more than 10–12 years old and shows any of these symptoms, replacement is usually more cost-effective than repeated repairs. Our technician will perform a visual inspection, test key components, and give you an honest repair-versus-replace recommendation before any work is authorized.
How long does a typical tank water heater installation take?
A straightforward replacement of a similar-sized gas or electric tank generally takes 2–4 hours from shutdown to relighting. This includes draining and removing the old unit, setting the new tank, connecting water, gas or electric, venting, filling, bleeding air, and verifying safe operation. If code upgrades, relocation, or additional plumbing are required, the job may extend to a half day. We pull the necessary city permits and schedule the final inspection so you do not have to.
What is the average lifespan of a tank water heater in Hillsboro, and how can I make mine last longer?
With Hillsboro’s moderately hard water, standard glass-lined steel tanks typically last 8–12 years; high-efficiency or stainless models may reach 15 years. Annual maintenance is the best way to stretch that life span: flush sediment, check the anode rod, test the temperature-pressure relief valve, and verify thermostat settings. We offer low-cost maintenance plans that include these services and a full safety inspection so you catch minor issues before they become leaks.
Are energy-efficient tank water heaters worth the investment?
Yes. Today’s high-efficiency and ultra-low-NOx gas tanks operate at up to 0.72 Uniform Energy Factor (UEF), while standard models are around 0.60. Electric hybrid heat-pump tanks can reach 3.5 UEF. Depending on your family’s demand, an efficient model can lower energy costs 10–60 percent and may qualify for Oregon energy rebates or federal tax credits. We calculate payback periods upfront so you understand exactly how long it will take for the savings to offset the higher purchase price.
What should I do if my water heater starts leaking or I suddenly have no hot water?
First, turn off power to the heater—either the gas shut-off valve or the electric breaker. If water is flooding, close the cold-water supply valve at the top of the tank. Then call us 24/7. We keep commonly needed parts and replacement tanks in stock right here in Hillsboro, so in most cases we can restore hot water the same day. Until we arrive, avoid touching any standing water near electrical components and, if safe, open a nearby hot-water faucet to relieve pressure inside the tank.