- HEP
- Reliable Service
Reliable Service
Reliable Service | Tank Water Heater | Plumbing | Hillsboro
From quick repairs to full replacements, HEP keeps Hillsboro homes comfortable with prompt, transparent service for every tank water heater. Our licensed plumbers arrive when we say we will, equipped with quality parts and decades of know-how, so you’re never left staring at a cold tap or an unexpected leak. We troubleshoot on the spot, walk you through your options, and back every fix with straightforward pricing—no surprises, just hot water you can count on.
Thinking about upgrading? We’ll size the right unit for your family, handle code-compliant installation, and haul away the old tank the same day. With HEP, you also get preventative maintenance plans that extend lifespan and trim energy bills, plus 24/7 emergency support whenever Hillsboro nights get chilly. Reliable service, hometown care, and water that’s always ready—that’s the HEP difference.
FAQs
How can I tell whether my tank water heater needs repair or full replacement?
Common warning signs include rust-colored or foul-smelling hot water, water that does not stay hot, rumbling or popping noises, visible leaks around the tank, or a unit that is more than 8–12 years old. If you notice any of these issues, call us and we’ll do a no-cost on-site evaluation in Hillsboro. We use diagnostic tools to determine if a part such as the thermostat, heating element, or gas control valve can be repaired economically, or if corrosion inside the tank means replacement is the safer, more cost-effective choice.
What brands and sizes of tank water heaters do you install?
We are authorized installers for leading manufacturers including Rheem, Bradford White, A.O. Smith, and State. Standard residential sizes from 30, 40, 50, and 75 gallons are kept in stock at our Hillsboro warehouse, and we can special-order larger commercial units up to 120 gallons. Our technicians will size the heater based on the number of occupants, fixture count, and peak demand so you never run out of hot water.
How long does a typical tank water heater installation take in a Hillsboro home?
For a like-for-like replacement (same fuel type and location), most installations take 2–4 hours, including draining the old tank, setting the new unit, connecting water, gas or electric, and bringing the system up to Oregon Plumbing Code. If we need to relocate the heater, add seismic strapping, or upgrade venting and expansion tanks, the job can extend to a full day. We pull the required Washington County permits and haul away the old tank at no extra charge.
Are energy-efficient options available for traditional tank water heaters?
Yes. High-efficiency gas models with electronic ignition and better heat traps can reach EF ratings over 0.70, while hybrid electric heat-pump tanks achieve EF ratings of 3.4 or higher—cutting energy use by up to 60 percent. All the brands we carry have ENERGY STAR® certified models, and Hillsboro Water’s conservation program plus Oregon state tax credits may offer additional rebates. We’ll explain the up-front costs and projected savings so you can make an informed choice.
Do you provide emergency repair service for leaking or failed water heaters?
Absolutely. Our licensed plumbers are on call 24/7, including weekends and holidays. If you have a burst tank or no hot water, we can usually arrive anywhere in Hillsboro within two hours. Our service vans are stocked with the most common gas and electric tank parts so many repairs can be completed immediately. If replacement is necessary, we carry loaner tanks or can install a new unit the same day.
What maintenance does my tank water heater require, and do you handle it?
Annual maintenance extends tank life and maintains warranty coverage. A typical visit includes flushing sediment from the tank, checking the anode rod, testing the T&P safety valve, inspecting the gas burner or electric elements, and adjusting the thermostat to 120 °F for safety and efficiency. We offer an affordable maintenance plan that provides a yearly tune-up, priority scheduling, and discounts on any needed parts or future replacements.